Hotel Sunlight

Hotel Sunlight, Mahatma Gandhi Rd, Chinnakadai, MG Road Area, Puducherry, 605001

4.7 · 307 reviews analysed
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Gumo's take

Hotel Sunlight in Chinnakadai, Pudicherry is a mid-range hotel offering a range of amenities including free Wi-Fi, breakfast, and a convenient location near Sacred Heart Basilica. While it is praised for its clean and modern rooms and helpful staff, there are significant concerns regarding booking issues and poor customer service from certain staff members, particularly the manager. The hotel is best suited for budget-conscious travelers who prioritize location and basic comfort over exceptional service.

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How guests rate it

Location
88
Facilities
78
Staff & Service
45
Room Comfort & Cleanliness
85

What guests love

  • Clean and modern rooms with air conditioning
  • Convenient location near Sacred Heart Basilica and Mahatma Gandhi Road
  • Offers a range of amenities including free parking, breakfast, and Wi-Fi

Worth knowing

  • Poor customer service and uncooperative staff, including a manager accused of scamming guests
  • Issues with booking confirmations and inconsistent communication with third-party platforms like Agoda

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Parking (free)
  • Self parking (free)
  • Local shuttle
  • Not accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Room service
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Elevator
  • Private bathroom
  • Shower

Common questions

Is breakfast included at Hotel Sunlight?

Yes, breakfast is included as one of the amenities offered by Hotel Sunlight.

What are the key concerns about the hotel's service?

Some guests have reported poor customer service and uncooperative staff, including a manager accused of scamming guests. There are also issues with booking confirmations and inconsistent communication with third-party platforms.

What amenities does Hotel Sunlight offer?

Hotel Sunlight offers free Wi-Fi, breakfast, free parking, an accessible environment, a pool, air-conditioned rooms, pet-friendly accommodations, room service, an airport shuttle, a fitness centre, and a smoke-free environment.

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