The Luxe Hotel
The Luxe Hotel, SH - 49, East Coast Rd, Kottakuppam, Puducherry, 605104
Gumo's take
The Luxe Hotel in Puducherry is a budget-friendly option known for its clean, spacious rooms and excellent service, particularly suited for families and travelers seeking proximity to Serenity Beach and major attractions. With a strong emphasis on cleanliness and hospitality, the hotel is praised for its 24-hour room service, air conditioning, and friendly staff like Karthik and Murugan, who are frequently highlighted for their helpfulness. Despite a few complaints about room size and occasional maintenance issues, the hotel maintains a high aggregate rating of 4.6/5 based on 724 Google reviews.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 83
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Highly praised for clean, spacious rooms and excellent hygiene, with many reviews highlighting the comfort of beds and cleanliness of bathrooms.
- Exceptional staff service, with specific mentions of Karthik and Murugan for their hospitality and assistance in planning local trips.
- Strategic location near Serenity Beach and major tourist attractions, with many guests noting the convenience for exploring Puducherry.
Worth knowing
- Some guests reported issues with room size, including cramped spaces and torn bed linens, particularly in lower-tier rooms.
- A few complaints about maintenance problems such as AC leaks and non-functioning water heaters.
Amenities
- Wi-Fi (free)
- Debit cards
- NFC mobile payments
- Cash
- Not accessible
- Accessible parking
- Air conditioning
- Refrigerator in some rooms
- Room service (24 hour)
- Breakfast (extra charge)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
Common questions
Is The Luxe Hotel in Puducherry family-friendly?
Yes, The Luxe Hotel is considered family-friendly, with 30 positive mentions related to family stays and spacious rooms that accommodate multiple guests. Many guests also highlight the comfort and cleanliness of the rooms, which are suitable for families.
How is the cleanliness of the hotel and rooms?
Cleanliness is a major strength of The Luxe Hotel, with 114 positive mentions and only 6 negative reviews. Guests frequently praise the clean and hygienic rooms and bathrooms, making it a top priority for the hotel.
Is there 24-hour room service available at The Luxe Hotel?
Yes, The Luxe Hotel offers 24-hour room service, which is a unique feature highlighted in the hotel’s amenities and is one of the few hotels in the area to provide this service.
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