Hotel O by OYO Aarambh Exotica
Sr. No 1, Hotel O by OYO Aarambh Exotica, Chakankar Mala, Baner, Pune, Maharashtra 411045
Gumo's take
Hotel O by OYO Aarambh Exotica in Pune is a budget-friendly option with mixed guest experiences. While some guests praise the cleanliness of rooms and washrooms, as well as the hotel's location near key attractions like Shaniwar Wada and Aga Khan Palace, others report significant issues with service, amenities, and management. The hotel has a 3.3/5 aggregate rating, with a polarized distribution of reviews — many 1-star reviews highlight problems with extra charges, poor communication, and uncooperative staff. Positive reviews often mention the hotel's affordability and basic cleanliness, but recurring complaints about missing amenities, poor Wi-Fi, and inconsistent service suggest it may only suit travelers with low expectations or limited options.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 48
- Staff & Service
- 40
- Room Comfort & Cleanliness
- 52
What guests love
- Some guests report clean and hygienic rooms and bathrooms, with a few noting a 'homely' and 'pleasant' stay.
- The hotel is located near several key attractions in Pune, including Shaniwar Wada and Aga Khan Palace, which may be convenient for tourists.
Worth knowing
- Numerous guests report poor service, including rude and uncooperative staff, with some mentioning that the receptionist was asleep or unprofessional.
- Many reviews highlight missing or faulty amenities, such as no geyser, broken electrical sockets, and no phone for room service.
- Several guests were charged extra upon arrival despite confirmed online bookings, and some were denied check-in despite having paid in advance.
- Issues with Wi-Fi speed and power outages are frequently mentioned, affecting guest comfort and convenience.
Amenities
- Wi-Fi
- Pool
- Business centre
- Room service
- Kitchens in some rooms
- Fitness centre
- Smoke-free
Common questions
Is the hotel clean and hygienic?
Some guests report that the rooms and bathrooms are clean and hygienic, with positive mentions of a 'homely' and 'pleasant' stay. However, there are mixed reviews, and cleanliness is not consistently praised across all guest experiences.
What are the main issues guests report with the hotel's service?
Numerous guests have reported poor service, including rude and uncooperative staff, with some mentioning that the receptionist was asleep or unprofessional. The service sentiment is polarized, with 15 positive and 13 negative reviews.
Is the hotel located near major attractions in Pune?
Yes, the hotel is conveniently located near key attractions such as Shaniwar Wada and Aga Khan Palace, which may be beneficial for tourists exploring the city.
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