AUHTEL BHS

AUHTEL BHS, Plot No 20, Lane Number 5, Laxman Nagar, Balewadi, Pune, Maharashtra 411045

3.8 · 342 reviews analysed
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Gumo's take

AUHTEL BHS in Pune is a mid-range hotel that offers spacious and generally clean rooms, with a location near Baner High Street and other key areas. While some guests praise the cleanliness, helpful staff, and convenient location, others report recurring issues with room maintenance, unprofessional service, and poor hygiene. The hotel appears to cater to budget-conscious travelers and business guests seeking a basic but comfortable stay, though its inconsistent service and maintenance issues may limit appeal for more discerning visitors.

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How guests rate it

Location
78
Facilities
52
Staff & Service
55
Room Comfort & Cleanliness
58

What guests love

  • Spacious and generally clean rooms, with some guests noting a 'home away from home' feel.
  • Convenient location near Baner High Street and other key areas in Pune.
  • Helpful and friendly staff in some reviews, with owners and certain employees (e.g., Mr. Rashid) noted for their hospitality.

Worth knowing

  • Recurring reports of poor room maintenance, including broken ACs, non-functional exhaust fans, and cockroach infestations.
  • Unprofessional and slow service, with complaints about rude staff, poor communication, and lack of responsiveness.
  • Issues with hygiene, including dirty linens, towels, and bathrooms, as well as stains and fungus in some rooms.
  • Lack of in-house dining and limited amenities, with guests noting the need to order food from outside.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • NFC mobile payments
  • Cash
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen in some rooms
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Front desk
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • French
  • Hindi

Common questions

Is the hotel clean and well-maintained?

The hotel has generally clean rooms, with some guests praising the cleanliness and a 'home away from home' feel. However, there are recurring reports of poor maintenance, including broken ACs, non-functional exhaust fans, and cockroach infestations, as well as issues with dirty linens and bathroom stains.

What are the main issues guests have reported with the service?

Guests have reported unprofessional and slow service, with complaints about rude staff, poor communication, and a lack of responsiveness. Some reviews specifically mention inconsistent service quality and a lack of attention to guest concerns.

Does the hotel have in-house dining options?

No, the hotel does not have in-house dining options. Guests have noted the need to order food from outside, which may be a limitation for those looking for on-site meal options.

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