Collection O Baner Executive Stays

Collection O Baner Executive Stays, Sr No 1/B, Aradya Lane, Baner - Balewadi Rd, behind Fatcook, Baner, Pune, Maharashtra 411045

3.0 · 38 reviews analysed
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Gumo's take

Collection O Baner Executive Stays in Pune is a budget hotel with a mixed reputation, known for its modern interior and convenient location, but plagued by inconsistent service and cleanliness issues. While some guests praise the room design and view, many report severe problems with hygiene, unprofessional staff behavior, and unfulfilled booking commitments. The hotel appears to cater to budget travelers seeking basic accommodation, but its poor service and maintenance make it a risky choice.

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How guests rate it

Location
60
Facilities
40
Staff & Service
25
Room Comfort & Cleanliness
35

What guests love

  • Modern and elegant room design with attention to detail, including features like rain showers and soft bathrobes.
  • Convenient location that is well connected and described as peaceful and quiet at night.

Worth knowing

  • Severe cleanliness issues, including dusty rooms, unclean linens, and reports of cockroaches and bedbugs.
  • Unprofessional and rude staff behavior, including denial of check-ins, demands for extra payments, and use of abusive language.
  • Inconsistent availability and booking practices, with guests reporting fake check-ins and last-minute denials of reservations.
  • Lack of basic amenities and poor maintenance, such as missing water bottles, towels, and non-functional AC units.

Common questions

Is the hotel clean and well-maintained?

No, the hotel has severe cleanliness issues, including dusty rooms, unclean linens, and reports of cockroaches and bedbugs. Many guests also mention poor maintenance and missing basic amenities like towels and water bottles.

How is the staff behavior and service quality?

The staff has been reported to be unprofessional and rude, with incidents of denial of check-ins, demands for extra payments, and use of abusive language. Service is inconsistent and often unreliable.

What are the main positives of staying at this hotel?

The hotel offers modern and elegant room design with features like rain showers and soft bathrobes. It also has a convenient, peaceful location that is well connected and quiet at night.

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