Four Points by Sheraton Hotel & Serviced Apartments, Pune

5th Mile, Four Points by Sheraton Hotel & Serviced Apartments, Pune, Stone, Pune Nagar Rd, Clover Park, Viman Nagar, Pune, Maharashtra 411014

4.3 · 13,133 reviews analysed
Four Points by Sheraton Hotel & Serviced Apartments, Pune – photo 1
Four Points by Sheraton Hotel & Serviced Apartments, Pune – photo 2
Four Points by Sheraton Hotel & Serviced Apartments, Pune – photo 3
Four Points by Sheraton Hotel & Serviced Apartments, Pune – photo 4

Gumo's take

The Four Points by Sheraton Hotel & Serviced Apartments in Pune is a modern, upscale hotel known for its excellent service, particularly in dining and breakfast, and its convenient location near the airport and major business hubs. Guests frequently praise the staff for their attentiveness and professionalism, with several reviews highlighting individuals like Gajanan, Dibyendu, and Milan for their exceptional hospitality. The hotel also features a well-regarded restaurant, a functional outdoor pool, and a fitness center. While the property is generally well-maintained, some guests have noted that certain rooms and facilities show signs of aging.

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How guests rate it

Location
89
Facilities
72
Staff & Service
88
Room Comfort & Cleanliness
78

What guests love

  • Outstanding service from staff, with many guests specifically praising individuals like Gajanan, Dibyendu, and Milan for their professionalism and attentiveness.
  • High-quality dining and breakfast experiences, with guests frequently mentioning the breakfast buffet and the variety of food options.
  • Convenient location near the Pune International Airport and major business hubs like Viman Nagar and Kharadi.

Worth knowing

  • Some rooms and facilities show signs of aging, with complaints about worn-out carpets, outdated furniture, and issues with air conditioning and room cleanliness.
  • Gym and pool maintenance has been a concern for some guests, with reports of poor hygiene and non-functional equipment.
  • A few guests have reported inconsistent service from certain staff members, including unresponsiveness and unprofessional behavior.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Kid-friendly
  • Outdoor pool
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Airport shuttle (extra charge)
  • Private car service
  • Local shuttle
  • Not accessible
  • Accessible parking
  • Air conditioning
  • Kitchen
  • Coffee maker
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Hair salon
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is the hotel's breakfast buffet highly rated?

Yes, the breakfast buffet is highly praised by guests, with 367 positive mentions in reviews, and many guests highlight the variety and quality of the food options.

What are the main concerns about the hotel's rooms and facilities?

Some guests have noted that certain rooms and facilities show signs of aging, including worn-out carpets, outdated furniture, and issues with air conditioning and cleanliness.

Is the hotel conveniently located for business travelers?

Yes, the hotel is conveniently located near the Pune International Airport and major business hubs like Viman Nagar and Kharadi, making it a popular choice for business travelers.

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