Four Points by Sheraton Hotel & Serviced Apartments, Pune
5th Mile, Four Points by Sheraton Hotel & Serviced Apartments, Pune, Stone, Pune Nagar Rd, Clover Park, Viman Nagar, Pune, Maharashtra 411014
Gumo's take
The Four Points by Sheraton Hotel & Serviced Apartments in Pune is a modern, upscale property known for its strong service, clean rooms, and good dining options. Guests frequently praise the staff for being helpful and courteous, particularly highlighting individuals like Gajanan, Bharat, and Rupak. The hotel is well-suited for business travelers due to its proximity to the airport and IT hubs, and it offers a range of amenities including a pool, gym, and multiple dining options. While the property is generally well-maintained, some guests have noted that certain facilities, such as the gym and pool, could use improvement.
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Research this stayHow guests rate it
- Location
- 86
- Facilities
- 74
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised service with many guests noting the helpfulness and professionalism of the staff, especially in dining and room service.
- Clean and comfortable rooms with positive feedback on cleanliness and maintenance.
- Good breakfast buffet and restaurant options, with specific mentions of paneer and Jain meal accommodations.
Worth knowing
- Some guests reported issues with the gym, including poor maintenance and cleanliness.
- A few reviews mentioned problems with room temperature control and air conditioning.
- Noise from nearby weddings and thin walls affecting room privacy were noted by some guests.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Kid-friendly
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service
- Local shuttle
- Not accessible
- Accessible parking
- Air conditioning
- Kitchen
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Hair salon
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel's breakfast buffet highly rated, and are there special dietary options available?
Yes, the breakfast buffet is highly praised by guests, with specific mentions of Jain meal accommodations and a popular paneer offering. It is considered one of the hotel's key strengths.
How is the service quality at the hotel, and are there any standout staff members?
The service quality is highly praised, with guests frequently noting the helpfulness and professionalism of the staff. Individuals like Gajanan, Bharat, and Rupak have been specifically highlighted for their courteous service.
Are the gym and pool in good condition, and what do guests say about them?
While the outdoor pool and fitness center are generally praised, some guests have noted that the gym could use improvement in terms of maintenance and cleanliness. The pool has a more consistently positive guest sentiment.
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