Hotel Cilantro, Viman Nagar
Hotel Cilantro, Viman Nagar, Pune Nagar Rd, opp. Phoenix Mall, Krushna Nagar, Viman Nagar, Pune, Maharashtra 411014
Gumo's take
Hotel Cilantro, Viman Nagar, is a budget hotel with a mixed reputation, offering a prime location near a mall and convenient for short stays or business trips. While some guests praise its location and service, the hotel suffers from recurring issues like poor cleanliness, malfunctioning amenities (AC, hot water), and misleading marketing. It appears to cater more to short-term or day-use stays rather than extended vacations.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 40
- Staff & Service
- 50
- Room Comfort & Cleanliness
- 35
What guests love
- Prime location near a mall and shopping areas, praised by some guests for convenience.
- Some guests noted good service from the hotel manager and staff.
Worth knowing
- Frequent complaints about unclean rooms, cockroaches, and poor hygiene.
- Issues with amenities like non-functional AC, lack of hot water, and missing in-room essentials (soap, shampoo, tea bags).
- Misleading marketing and poor communication, including misleading photos and unresponsive contact information.
Amenities
- Wi-Fi
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- English
- Hindi
- Private bathroom
- Shower
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Air conditioning
- Kitchen
Common questions
Is Hotel Cilantro, Viman Nagar suitable for extended stays?
No, the hotel appears to cater more to short-term or day-use stays rather than extended vacations, due to recurring issues like poor cleanliness and malfunctioning amenities.
What are the common complaints about Hotel Cilantro, Viman Nagar?
Common complaints include poor cleanliness, cockroaches, non-functional AC, lack of hot water, and missing in-room essentials like soap and shampoo.
What is the location like for Hotel Cilantro, Viman Nagar?
The hotel has a prime location near a mall and shopping areas, making it convenient for short stays or business trips.
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