Hotel Deccan Pavilion

Hotel Deccan Pavilion, Navle Chowk, Bypass, off New Mumbai, Kudale Baug, Narhe, Bengaluru, Pune, Maharashtra 411041

3-star property★ 3.9 · 3,214 reviews analysed
Hotel Deccan Pavilion – photo 1
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Gumo's take

Hotel Deccan Pavilion is a 3-star property located near the Mumbai-Bengaluru highway in Pune, known for its rooftop restaurant and nightclub. While it offers a convenient location and decent dining options, guest reviews highlight significant issues with room cleanliness, maintenance, and service responsiveness. Positive feedback centers around the restaurant and breakfast, while recurring complaints include unhygienic rooms, poor service, and overpriced amenities. It suits budget travelers seeking basic accommodation and proximity to highways but may not meet expectations for comfort or hospitality.

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How guests rate it

Location
72
Facilities
62
Staff & Service
53
Room Comfort & Cleanliness
48

What guests love

  • Rooftop restaurant and bar with a warm ambiance and decent food quality, as noted in positive reviews.
  • Convenient location near major highways and points of interest like Shaniwar Wada and Sinhagad Fort.

Worth knowing

  • Recurring complaints about unclean and poorly maintained rooms, including issues like bed bugs, dirty linens, and malfunctioning AC units.
  • Poor service responsiveness and unhelpful staff, with multiple reviews citing delays and lack of urgency in addressing guest needs.
  • Overpriced food and amenities relative to quality, with several reviews noting poor value for money.
  • Noise and pest problems, including loud highway noise and cockroach infestations in rooms.

Amenities

  • Wi-Fi (free)
  • Nightclub
  • Front desk (24 hour)
  • Full-service laundry
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Business center
  • Meeting rooms
  • Air conditioning

Common questions

Is the hotel's rooftop restaurant and bar worth visiting?

Yes, the rooftop restaurant and bar are a key highlight, with positive feedback on the warm ambiance and decent food quality. However, some guests found the food and amenities overpriced relative to their quality.

What are the main complaints about the hotel's rooms?

Guests frequently reported unclean and poorly maintained rooms, including issues like bed bugs, dirty linens, and malfunctioning AC units. These cleanliness and maintenance problems are among the most common negative feedback points.

How is the service at Hotel Deccan Pavilion?

Service responsiveness is a major concern, with 159 mentions in reviews. Many guests found the staff unhelpful and slow to address their needs, which significantly impacted their overall experience.

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