Hotel Parag

Hotel Parag, 327/A, Laxmi Rd, New Nana Peth, Ganesh Peth, Pune, Maharashtra 411002

★ 3.0 · 783 reviews analysed
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Gumo's take

Hotel Parag in Pune is a budget-friendly option with a 3.1/5 rating based on 741 Google reviews. It is best suited for travelers seeking a basic, no-frills stay near central Pune, particularly those visiting landmarks like Shaniwar Wada and Lal Mahal. However, the hotel is frequently criticized for poor room cleanliness, unhygienic conditions, and unprofessional staff behavior. While some guests note reasonable pricing and a convenient location, the overall experience is marred by recurring complaints about maintenance, service, and room quality.

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How guests rate it

Location
58
Facilities
38
Staff & Service
35
Room Comfort & Cleanliness
32

What guests love

  • Convenient location near central Pune and major attractions like Shaniwar Wada and Lal Mahal
  • Reasonable pricing for budget-conscious travelers

Worth knowing

  • Frequent complaints about unclean and unhygienic rooms, including bed bugs, cockroaches, and poor ventilation
  • Poor staff behavior and unprofessional service, with multiple reports of rude and disrespectful treatment
  • Issues with billing and overcharging, including discrepancies between online and in-person pricing
  • Lack of proper amenities and maintenance, such as non-functional air conditioning, poor hot water availability, and broken room fixtures

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Airport shuttle (extra charge)
  • Local shuttle
  • Kitchen
  • Restaurant
  • Room service
  • Pool

Common questions

Is Hotel Parag a good option for travelers who prioritize cleanliness and hygiene?

No, Hotel Parag is frequently criticized for unclean and unhygienic conditions, including reports of bed bugs, cockroaches, and poor ventilation. Cleanliness has a negative sentiment of 29 out of 39 total mentions in reviews.

How is the service quality at Hotel Parag?

The service quality is mixed but leans negative, with 57 negative mentions compared to 39 positive ones. Guests have reported unprofessional and rude behavior from staff, which is a significant concern for many travelers.

Does the hotel have good amenities like Wi-Fi and air conditioning?

The hotel offers Wi-Fi and other amenities like a restaurant and room service, but air conditioning is a concern. There are 8 negative mentions of air conditioning issues, and guests have reported problems with non-functional units and poor hot water availability.

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