Hotel Royal Palace
Hotel Royal Palace, 1170/3, Jangali Maharaj Rd, near Modern High school, Shivajinagar, Pune, Maharashtra 411005
Gumo's take
Hotel Royal Palace in Pune is a mid-range hotel known for its strong service, clean rooms, and convenient location on JM Road. Guests frequently praise the helpful and polite staff, particularly Mr. Vishal and Mr. Dhananjay Patil, who are noted for their responsiveness and customer care. The hotel is especially appreciated for its cleanliness and spacious rooms, though some reviews highlight aging infrastructure and occasional maintenance issues. It is a popular choice for both business and leisure travelers due to its proximity to major attractions like Shaniwar Wada and Pataleshwar.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 68
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 76
What guests love
- Highly praised staff, particularly Mr. Vishal and Mr. Dhananjay Patil, for their helpfulness and responsiveness
- Clean and spacious rooms with regular maintenance and good hygiene
- Convenient location on JM Road, close to major attractions and dining options
Worth knowing
- Aging infrastructure, including an old lift and some outdated bathroom facilities
- Occasional cleanliness issues in rooms and bathrooms, as noted in a few negative reviews
- Some guests reported weak Wi-Fi and limited amenities in rooms (e.g., no cloth hanging space in bathrooms)
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Room service
- Breakfast (free)
- Pool
- Parking (free)
- Local shuttle
- Air conditioning
Common questions
What is the general staff service like at Hotel Royal Palace?
The staff at Hotel Royal Palace are highly praised, particularly Mr. Vishal and Mr. Dhananjay Patil, for their helpfulness, responsiveness, and excellent customer care. The service has a strong positive sentiment with 57 positive mentions compared to 17 negative ones.
Is the hotel clean and well-maintained?
The hotel is generally clean and spacious, with regular maintenance and good hygiene. However, some guests have noted occasional cleanliness issues in rooms and bathrooms, and there are some outdated facilities due to aging infrastructure.
What amenities are available at Hotel Royal Palace?
The hotel offers a range of amenities including free Wi-Fi, 24-hour front desk, baggage storage, laundry service, an elevator, housekeeping, room service, free breakfast, a swimming pool, free parking, local shuttle, and air conditioning in rooms.
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