Hyatt Pune
Hyatt Pune, 88, Pune Nagar Rd, adjacent to Aga Khan Palace, Kalyani Nagar, Pune, Maharashtra 411006
Gumo's take
Hyatt Pune is a 5-star hotel known for its modern, well-maintained rooms, excellent dining options, and attentive service. It is particularly popular for business travelers, families, and couples, with guests frequently praising the breakfast buffet, spa, and fitness center. The hotel is conveniently located near the Aga Khan Palace and Phoenix Market City, and its proximity to the airport makes it a favored choice for travelers. While the property is generally well-regarded, some guests have noted that rooms can be small or outdated and that service can occasionally fall short of expectations.
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Research this stayHow guests rate it
- Location
- 84
- Facilities
- 86
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 78
What guests love
- Exceptional service and hospitality, with many guests highlighting the friendliness and professionalism of the staff, especially at breakfast and in the restaurants.
- High-quality dining experiences, particularly the breakfast buffet and the variety of restaurant options, with guests frequently praising the food quality and ambiance.
- Well-maintained and modern facilities, including a 24-hour gym, outdoor pool, and spa, which are consistently praised in reviews.
Worth knowing
- Some guests have reported that rooms are small or outdated, with issues such as limited outlets, noisy air conditioning, and poor maintenance of furnishings.
- A few negative reviews mention poor service experiences, including unhelpful or unprofessional staff, long wait times, and issues with communication and follow-up.
- The breakfast service has been criticized in some reviews for overcrowding, poor coordination, and insufficient staff to manage the demand.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Golf
- Nightclub
- Kid-friendly
- Activities for kids
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking
- Private car service
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Coffee maker in some rooms
- Minibar in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- English
- Hindi
- Italian
- Japanese
- Private bathroom
- Shower
Common questions
Is the breakfast buffet at Hyatt Pune worth mentioning, and what do guests say about it?
Yes, the breakfast buffet is a key highlight at Hyatt Pune, with 331 positive mentions and 63 negative reviews. Guests frequently praise the variety and quality of food, though some have noted overcrowding and service coordination issues during peak hours.
What do guests say about the service at Hyatt Pune?
Service at Hyatt Pune is generally praised, with 1002 positive mentions and 261 negative reviews. While many guests highlight the friendliness and professionalism of staff, especially at breakfast and in restaurants, some have reported poor service experiences, including unhelpful staff and long wait times.
Does Hyatt Pune have good dining options, and what do guests think about them?
Yes, Hyatt Pune has high-quality dining options, with 548 positive mentions and 167 negative reviews. Guests particularly appreciate the variety and ambiance of the restaurants, and the hotel is even featured in local guides for special dining experiences like candlelight dinners.
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