Itsy - AY Plus Hotels
Itsy - AY Plus Hotels, Eon It Park Free Zone, Lane Number 10, behind Business Life Style, near Zolo Haizon Pg, Rajaram Patil Nagar, Vitthal Nagar, Kharadi, Pune, Maharashtra 411014
Gumo's take
Itsy - AY Plus Hotels in Pune is a budget-friendly 3-star hotel that caters primarily to corporate travelers and families, offering clean, comfortable rooms and a convenient location near IT parks like EON and International Tech Park. Guests frequently praise the friendly and helpful staff, particularly Riya and Sunil, for their exceptional service and responsiveness. The hotel is known for its free breakfast, reliable Wi-Fi, and basic amenities like 24-hour hot water and air conditioning. While the property has a strong positive sentiment overall, some guests have reported issues with cleanliness, room quality, and poor communication from certain staff members.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 80
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Friendly and highly responsive staff, especially Riya and Sunil, who are frequently mentioned for their exceptional service.
- Clean and well-maintained rooms with air conditioning and 24-hour hot water, suitable for both short and extended stays.
- Free breakfast and reliable Wi-Fi are consistently highlighted as major positives by guests.
Worth knowing
- Some guests reported issues with cleanliness, including stained bed sheets, poor bathroom hygiene, and musty room smells.
- A few reviews mention poor communication and uncooperative behavior from certain staff members, particularly at the reception.
- Location can be inconvenient for some guests due to being in a less accessible area with poor road conditions for cabs.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking (free)
- Self parking (extra charge)
- Car rental onsite
- Local shuttle
- Not accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Restaurant
- Table service
- Room service
- Breakfast (free)
- Bicycle rental (extra charge)
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Doctor on call
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
Common questions
Is free breakfast available at Itsy - AY Plus Hotels?
Yes, free breakfast is available at the hotel and is consistently praised by guests in their reviews.
What are the main positive and negative points about the hotel's service?
The hotel's service is mostly positive, with 168 positive mentions and only 17 negative mentions. Guests especially praise staff members like Riya and Sunil for their exceptional service, though some reviews mention poor communication from certain staff members.
Does the hotel have reliable Wi-Fi?
Yes, the hotel has reliable Wi-Fi, and it is a major positive point for guests, with no negative mentions in the sentiment breakdown.
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