Itsy Hotels Metro
Itsy Hotels Metro, Thorve Malhar, S No. 247/2 B, beside Vistaar Icon, Patil Nagar, Balewadi, Pune, Maharashtra 411045
Gumo's take
Itsy Hotels Metro in Pune is a budget-friendly hotel with a 4.2/5 aggregate rating based on 38 Google reviews. It is known for its free amenities like breakfast, Wi-Fi, and parking, and for its 24-hour front desk and laundry services. While many guests praise the friendly and helpful staff, others report inconsistent service, cleanliness issues, and poor responsiveness from management. The hotel is located near Pashan Lake and several cultural landmarks, but its accessibility and safety have been questioned due to its remote and narrow approach road.
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Research this stayHow guests rate it
- Location
- 58
- Facilities
- 68
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 62
What guests love
- Free amenities such as breakfast, Wi-Fi, and parking are appreciated by guests.
- Staff is frequently described as friendly, helpful, and cooperative in positive reviews.
Worth knowing
- Multiple guests report poor cleanliness in rooms and bathrooms, with some noting unclean toilets and lack of basic amenities like towels and kettles.
- Service issues are common, including unresponsive management, poor housekeeping, and delays in providing requested items.
- Location concerns include a narrow, unsafe road leading to the hotel and a lack of proximity to major transportation or attractions.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Kitchen
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Housekeeping
- Parking (free)
- English
- Hindi
Common questions
Does the hotel provide free breakfast?
Yes, Itsy Hotels Metro offers free breakfast to guests as part of its amenities.
What are the main concerns guests have about the hotel?
Some guests report cleanliness issues in rooms and bathrooms, unresponsive management, and delays in service. Additionally, the hotel's remote location and narrow, unsafe road have been noted as concerns.
Is there 24-hour front desk service available?
Yes, the hotel has a 24-hour front desk service for guest convenience.
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