Lemon Tree Hotel, Pune

Survey No. 31, Lemon Tree Hotel, Pune, Noorya Hometel Parking, opposite Aditya Birla Hospital Marg, Thergaon, Pimpri-Chinchwad, Pune, Maharashtra 411033

★ 4.0 · 4,483 reviews analysed
Lemon Tree Hotel, Pune – photo 1
Lemon Tree Hotel, Pune – photo 2
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Lemon Tree Hotel, Pune – photo 4

Gumo's take

Lemon Tree Hotel, Pune is a contemporary business and family-friendly hotel known for its good food, especially the breakfast and dinner buffets, and its attentive staff. It is located in a convenient area near Appu Ghar and offers amenities like an outdoor pool, a fitness center, and meeting facilities. While the hotel receives praise for its hospitality and cleanliness, some guests have noted issues with room size, outdated amenities, and occasional lapses in service quality.

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How guests rate it

Location
78
Facilities
76
Staff & Service
83
Room Comfort & Cleanliness
72

What guests love

  • Highly praised staff service, with many guests specifically mentioning helpful and courteous employees like Supriya, Rakesh, and Pratiksha.
  • Excellent dining experience, particularly the breakfast and dinner buffets, with a variety of Indian and continental dishes.
  • Modern amenities such as a fitness center and outdoor pool, which are rare in the area.

Worth knowing

  • Some guests reported issues with room cleanliness and maintenance, including outdated fixtures and poor bathroom hygiene.
  • Room size and layout were occasionally described as cramped, especially for those with heavy luggage.
  • Occasional lapses in service responsiveness, such as slow checkouts and unresolved technical issues like Wi-Fi and AC malfunctions.
  • A few negative reviews highlighted poor management practices, including unprofessional behavior and billing disputes.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Outdoor pool
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning
  • Refrigerator in some rooms
  • Coffee maker in some rooms
  • Minibar in some rooms

Common questions

Is the hotel suitable for families with children?

Yes, Lemon Tree Hotel, Pune is family-friendly and offers amenities like babysitting services, activities for kids, and a convenient location near Appu Ghar, making it a good choice for families.

What are the dining options at the hotel?

The hotel is highly praised for its dining experience, especially the breakfast and dinner buffets, which offer a variety of Indian and continental dishes. Guests frequently highlight the quality and variety of the food.

What are the common guest complaints about the hotel?

Some guests have reported issues with room size and outdated fixtures, as well as occasional lapses in service responsiveness, such as slow checkouts and unresolved technical issues like Wi-Fi and AC malfunctions.

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