New Leaf Hotel

New Leaf Hotel, Plot No. 19 Sr. No. 232/1+2, Sr. No. 232/1+2, Sakore Nagar, Viman Nagar, Pune, Maharashtra 411014

★ 3.6 · 901 reviews analysed
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Gumo's take

New Leaf Hotel in Pune is a budget-friendly option near the airport and Phoenix Mall, catering primarily to business travelers and short-term stays. While it offers basic amenities like free breakfast, Wi-Fi, and 24-hour front desk service, guest reviews highlight significant variability in service quality and room conditions. The hotel is praised for its location and some positive service experiences but frequently criticized for poor maintenance, unprofessional staff behavior, and subpar cleanliness.

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How guests rate it

Location
78
Facilities
58
Staff & Service
50
Room Comfort & Cleanliness
52

What guests love

  • Convenient location near Pune Airport and Phoenix Mall, ideal for short-term stays.
  • 24-hour front desk service and room service, appreciated by some guests.
  • Free breakfast with a variety of Indian options, positively mentioned in several reviews.

Worth knowing

  • Frequent complaints about unclean or poorly maintained rooms, including unhygienic bedding and lingering odors.
  • Unprofessional and rude staff behavior reported in numerous reviews, impacting guest satisfaction.
  • Issues with room amenities like non-functional AC, poor water pressure, and limited toiletries.
  • Breakfast and dining options criticized for low quality, limited variety, and inconsistent service.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Accessible
  • Air conditioning
  • Minibar
  • Restaurant
  • Room service
  • Breakfast (free)
  • Kid-friendly
  • Airport shuttle (extra charge)
  • Local shuttle
  • Shower

Common questions

Is the hotel's breakfast of good quality and variety?

The hotel offers a free breakfast with a variety of Indian options, but guest reviews show mixed sentiment. While 16 reviews are positive, 20 are negative, with criticisms about low quality and limited variety.

How is the service quality at New Leaf Hotel?

Service quality at New Leaf Hotel is variable. Guests mentioned service 48 times in reviews, with 42 positive and 57 negative comments. Some guests had good experiences, but others reported unprofessional and rude staff behavior.

How far is the hotel from Pune Airport?

New Leaf Hotel is approximately 27 minutes away from Pune Airport. It also offers an airport shuttle service for an extra charge.

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