New Leaf Hotel

New Leaf Hotel, Plot No. 19 Sr. No. 232/1+2, Sr. No. 232/1+2, Sakore Nagar, Viman Nagar, Pune, Maharashtra 411014

3.6 · 894 reviews analysed
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Gumo's take

New Leaf Hotel in Pune is a budget-friendly option near the airport, catering primarily to business travelers and short-term stays. While it offers a convenient location and some positive feedback on cleanliness and staff friendliness, the hotel faces consistent criticism for poor room maintenance, unprofessional service, and overpriced amenities. Guests report issues with unclean rooms, malfunctioning facilities, and limited food variety, though a few highlight the hotel's proximity to Phoenix Mall and ease of access for airport travelers.

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How guests rate it

Location
75
Facilities
52
Staff & Service
50
Room Comfort & Cleanliness
48

What guests love

  • Convenient location near Pune Airport and Phoenix Mall, ideal for short stays and business travelers.
  • Some guests praise the cleanliness of rooms and bathrooms, as well as the friendliness of certain staff members.
  • Complimentary breakfast is offered, with a few reviews noting the availability of Indian breakfast items.

Worth knowing

  • Frequent complaints about unclean or poorly maintained rooms, including issues like bad odors, spider webs, and unhygienic bedding.
  • Unprofessional and unresponsive staff, with reports of rude behavior, slow service, and poor communication.
  • Overpriced food and amenities, with some guests noting hidden charges and limited menu variety.
  • Rooms are described as cramped, with small bathrooms and outdated facilities, often not matching online images.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Accessible
  • Air conditioning
  • Minibar
  • Restaurant
  • Room service
  • Breakfast (free)
  • Kid-friendly
  • Airport shuttle (extra charge)
  • Local shuttle
  • Shower

Common questions

Is the hotel clean and well-maintained?

The hotel has mixed feedback on cleanliness. While some guests praise the cleanliness of rooms and bathrooms, there are frequent complaints about unclean or poorly maintained rooms, including bad odors, spider webs, and unhygienic bedding.

What are the main issues with the hotel's service?

The hotel has notable issues with service, including reports of unprofessional and unresponsive staff, rude behavior, slow service, and poor communication. Service is one of the most discussed topics in reviews, with more negative than positive feedback.

Is there a free breakfast included, and what can I expect?

Yes, the hotel offers complimentary breakfast, and some guests have noted the availability of Indian breakfast items. However, there are mixed reviews on the food quality and variety, with more negative than positive feedback on the dining experience.

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