Palette by OYO Magarpatta City Formerly Emerald Guestimony
Palette by OYO Magarpatta City Formerly Emerald Guestimony, HOTEL, opposite SEASONS MALL, Magarpatta, Hadapsar, Pune, Maharashtra 411036
Gumo's take
Palette Magarpatta City Formerly Emerald Guestimony is a hotel located in Magarpatta City, Pune, offering 90 air-conditioned rooms with flat-screen TVs and satellite channels. It is situated opposite the Seasons Mall, providing easy access to shopping, dining, and entertainment. The hotel is well-connected to major attractions and transportation hubs, including Pune Railway Station and Pune International Airport. While it offers amenities like free Wi-Fi, parking, and a shared lounge, recent guest reviews highlight significant issues with cleanliness and service quality, which may affect the overall guest experience.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 65
- Staff & Service
- 30
- Room Comfort & Cleanliness
- 45
What guests love
- Convenient location opposite Seasons Mall with easy access to shopping, dining, and entertainment
- Proximity to major attractions like Aditi Garden and Empress Botanical Garden
- Well-connected to transportation hubs like Pune Railway Station and Pune International Airport
Worth knowing
- Rooms reported to be unclean with visible dust and waste, and poor maintenance issues like flickering lights
- Unprofessional and untrained staff with poor service delivery and unresponsiveness to guest requests
- Lack of reliable Wi-Fi in guest rooms and issues with check-in and check-out procedures
Amenities
- Free Wi-Fi
- Paid breakfast
- Parking
- Pool
- Air-conditioned
- Laundry service
- Room service
- Restaurant
- Kitchens in some rooms
- Fitness centre
- Smoke-free
Common questions
Is there free Wi-Fi available at the hotel?
Yes, the hotel offers free Wi-Fi, although some guests have reported issues with its reliability in guest rooms.
What are the nearby attractions or shopping areas?
The hotel is located opposite the Seasons Mall, offering easy access to shopping, dining, and entertainment. It is also close to attractions like Aditi Garden and Empress Botanical Garden.
What are the main guest concerns about the hotel?
Recent guest reviews highlight issues with cleanliness, including unclean rooms with visible dust and waste, as well as unprofessional and untrained staff and poor service delivery.
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