Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel
s no 33, Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel, Parinay Complex, Sinhgad Rd, Manik Baug, Anand Nagar, Pune, Maharashtra 411051
Gumo's take
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel is a budget-friendly option in Pune offering basic amenities such as a rooftop pool, gym, and free breakfast. While it appeals to travelers seeking affordability and convenience, the hotel faces consistent criticism for cleanliness, maintenance, and service quality. Some guests praise its location and spacious rooms, but many report issues with unclean bathrooms, malfunctioning AC, and unresponsive staff. Despite its budget positioning, the hotel struggles to meet expectations in terms of hygiene and guest satisfaction.
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Research this stayHow guests rate it
- Location
- 68
- Facilities
- 52
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 48
What guests love
- Convenient location on Sinhgad Road, close to major attractions like Shaniwar Wada and Sinhagad Fort.
- Rooftop pool and gym are appreciated as unique amenities for a budget hotel in the area.
- Some guests note spacious rooms and a homely atmosphere, particularly for budget-conscious travelers.
Worth knowing
- Persistent complaints about unclean rooms and bathrooms, including cockroach infestations and poor maintenance.
- Service issues, including unresponsive and rude staff, failure to honor online booking terms, and poor communication.
- Facility shortcomings such as malfunctioning air conditioning, lack of hot water, and poor Wi-Fi performance.
- Breakfast and dining experiences are inconsistent, with reports of limited variety and poor quality.
Amenities
- Wi-Fi
- Smoke-free property
- Kid-friendly
- Outdoor pool
- Air conditioning in some rooms
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Is the hotel's service reliable and responsive?
The hotel's service has mixed reviews; while some guests praise the service, there are notable complaints about unresponsive and rude staff, and issues with honoring online booking terms.
What are the main concerns regarding cleanliness?
Guests have reported persistent cleanliness issues, including unclean rooms and bathrooms, cockroach infestations, and poor maintenance of facilities.
Does the hotel have a pool and is it well-maintained?
Yes, the hotel has a rooftop pool, which is a unique feature for a budget hotel in the area. Reviews are mostly positive, though there are a few complaints about maintenance.
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