Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel

s no 33, Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel, Parinay Complex, Sinhgad Rd, Manik Baug, Anand Nagar, Pune, Maharashtra 411051

3-star property★ 3.6 · 901 reviews analysed
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel – photo 1
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel – photo 2
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel – photo 3
Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel – photo 4

Gumo's take

Super Townhouse Oak Sinhgad Road Crossway Formerly Popular Hotel is a budget-friendly option in Pune with a rooftop pool and basic amenities. While it attracts guests for its location near major attractions like Shaniwar Wada and Sinhagad Fort, the hotel has faced consistent criticism for poor room maintenance, unclean bathrooms, and inconsistent service. Some guests praise the rooftop dining and spacious rooms, but many highlight misleading photos, unresponsive staff, and hygiene issues. It may suit budget travelers prioritizing location over comfort, but overall satisfaction is mixed.

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How guests rate it

Location
72
Facilities
57
Staff & Service
52
Room Comfort & Cleanliness
48

What guests love

  • Convenient location near major attractions like Shaniwar Wada and Sinhagad Fort.
  • Rooftop pool and restaurant, a rare feature in the area.

Worth knowing

  • Persistent complaints about unclean and poorly maintained rooms and bathrooms, including cockroach infestations and mold.
  • Unresponsive and unprofessional staff, with multiple reports of rude behavior and failure to address guest concerns.
  • Misleading photos and amenities descriptions, with many guests feeling deceived about the actual condition of the hotel.

Amenities

  • Wi-Fi
  • Smoke-free property
  • Kid-friendly
  • Outdoor pool
  • Air conditioning in some rooms
  • Restaurant
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Airport shuttle (extra charge)
  • Local shuttle

Common questions

Is the hotel's rooftop pool a popular feature among guests?

Yes, the rooftop pool is a rare feature in the area and has received positive feedback from guests, with 10 positive mentions compared to only 3 negative ones.

What are the main complaints about the hotel's service?

Guests have reported unresponsive and unprofessional staff, with multiple complaints about rude behavior and failure to address concerns, as indicated by 37 negative mentions related to service.

How is the hotel's location rated by guests?

The hotel's location is generally well-regarded, with 15 positive mentions and only 6 negative ones, as it is near major attractions like Shaniwar Wada and Sinhagad Fort.

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