Residency Lake Resort & Spa
Residency Lake Resort & Spa, Tamini Ghat Road, Mulshi, Village Gonawadi, Pune, Maharashtra 412108
Gumo's take
Residency Lake Resort & Spa is a 3-star retreat in Mulshi, near Pune, known for its serene lake views, spacious rooms, and family-friendly atmosphere. Guests frequently praise the staff for their exceptional service and the quality of the food, particularly the breakfast buffet and restaurant offerings. While the property benefits from a picturesque natural setting and a well-maintained outdoor pool, some guests have noted issues with room cleanliness and outdated amenities. It is a popular choice for families, couples, and small groups seeking a peaceful getaway in the hills.
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Research this stayHow guests rate it
- Location
- 87
- Facilities
- 75
- Staff & Service
- 89
- Room Comfort & Cleanliness
- 68
What guests love
- Exceptional service from staff members like Ajit, Vishnu, and Manish, who are frequently praised for their attentiveness and hospitality.
- Well-maintained outdoor pool and scenic lake views, especially from the panoramic rooms.
- High-quality dining experiences, with guests highlighting the breakfast buffet and restaurant meals as standout features.
Worth knowing
- Issues with room cleanliness and maintenance, including outdated furniture, poor bathroom hygiene, and lingering odors in some rooms.
- Inconsistent air conditioning and heating, with some guests reporting malfunctioning units and uncomfortable temperatures.
- Higher-than-expected pricing for the amenities and service offered, particularly during weekends and peak seasons.
- Some guests reported slow service at the restaurant and delays in fulfilling food orders.
Amenities
- Wi-Fi (free)
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Outdoor pool
- Spa
- Accessible
- Accessible parking
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Game room
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Parking (free)
- Self parking (free)
- Valet parking
- EV charger
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Coffee maker
Common questions
Is the breakfast at Residency Lake Resort & Spa highly rated?
Yes, guests frequently praise the breakfast buffet at the hotel, with 151 positive mentions and only 32 negative reviews, indicating a generally favorable dining experience.
What are the main issues guests have reported with the rooms?
Some guests have noted issues with room cleanliness and outdated amenities, including poor bathroom hygiene, lingering odors, and inconsistent air conditioning performance.
Does the hotel have a restaurant and what is the general sentiment about it?
Yes, the hotel has a restaurant, and guests have largely praised it, with 302 positive reviews about dining. However, there are also 63 negative reviews, and some guests reported slow service and delays in fulfilling food orders.
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