Residency Lake Resort & Spa
Residency Lake Resort & Spa, Tamini Ghat Road, Mulshi, Village Gonawadi, Pune, Maharashtra 412108
Gumo's take
Residency Lake Resort & Spa is a 3-star property in Pune offering a serene lakeside retreat with panoramic views of Mulshi Lake and the Sahyadri hills. It is particularly well-suited for families and couples seeking a peaceful getaway with recreational activities like swimming, table tennis, and spa treatments. The resort is praised for its spacious rooms, excellent service from staff like Ajit, Vishnu, and Amit, and a well-maintained outdoor pool. Guests frequently highlight the quality of food, especially the breakfast buffet, and the overall relaxing atmosphere. However, some reviews note issues with room cleanliness and maintenance, particularly with air conditioning and bathroom upkeep.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 78
- Staff & Service
- 87
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional service from staff, particularly Ajit, Vishnu, and Amit, who are frequently praised for their attentiveness and hospitality.
- Well-maintained outdoor pool and recreational activities, including table tennis and kid-friendly play areas.
- Beautiful lake views and serene natural surroundings, especially in rooms with panoramic or lake-facing balconies.
Worth knowing
- Issues with room cleanliness and maintenance, including dust accumulation, faulty air conditioning, and poor bathroom upkeep.
- Some guests reported slow service in the restaurant, particularly during peak hours.
- Limited accessibility for senior citizens or those with mobility issues, due to steep stairs and lack of ramps in certain areas.
Amenities
- Wi-Fi (free)
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Outdoor pool
- Spa
- Accessible
- Accessible parking
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Game room
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Parking (free)
- Self parking (free)
- Valet parking
- EV charger
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Coffee maker
Common questions
Is the hotel suitable for families with children?
Yes, Residency Lake Resort & Spa is well-suited for families, offering recreational activities like table tennis and kid-friendly play areas. Guests have also praised the spacious rooms and relaxing atmosphere, making it a good choice for family stays.
What are the main issues guests have reported with the hotel?
Some guests have reported issues with room cleanliness and maintenance, including dust accumulation, faulty air conditioning, and poor bathroom upkeep. Additionally, there have been reports of slow restaurant service during peak hours.
What are the most praised aspects of the hotel's dining experience?
The hotel's dining experience is frequently praised, particularly the breakfast buffet, which guests highlight as a standout feature. The restaurant and food quality overall have positive sentiment, with 302 positive reviews related to dining.
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