Royal Orchid Central Pune
Royal Orchid Central Pune, Marisoft Annexe, Kalyani Nagar, Pune, Maharashtra 411014
Gumo's take
Royal Orchid Central Pune is a 4-star hotel in Kalyani Nagar, known for its central location, 24-hour room service, and amenities like an outdoor pool and restaurant with a dinner buffet. While it appeals to business travelers and families, the hotel has faced recurring complaints about AC failures, poor maintenance, and inconsistent service. Guests praise the cleanliness and spacious rooms, but many report unresolved issues with facilities and hygiene, particularly in the pool and bathrooms.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 62
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 68
What guests love
- Well-connected location with proximity to the Aga Khan Palace and a 3-minute walk to public transit.
- 24-hour room service and a restaurant with a dinner buffet, which guests appreciate.
- Cleanliness is frequently mentioned positively, with some reviews highlighting spotless rooms and hygiene.
Worth knowing
- Recurring issues with non-functional or poorly maintained AC units, affecting guest comfort.
- Poor service and unresponsive staff, particularly in resolving complaints about facilities.
- Hygiene concerns in the pool area and bathrooms, including dirty water and broken fixtures.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Outdoor pool
- Adult-only pool
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Business center
- Meeting rooms
- Air conditioning
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Front desk (24 hour)
- Currency exchange
- Full-service laundry
- Self-service laundry
- Housekeeping (daily)
- Fitness center
- Doctor on call
- Accessible
Common questions
Does the hotel have an outdoor pool, and is it suitable for adults only?
Yes, the hotel has an outdoor pool that is designated for adults only. It is one of the few hotels in the area with this feature.
Is there a restaurant on-site, and does it offer a dinner buffet?
Yes, the hotel has a restaurant on-site that offers a dinner buffet, which is a key highlight and frequently praised by guests.
Are there recurring issues with the hotel's air conditioning and maintenance?
Yes, the hotel has faced recurring complaints about non-functional or poorly maintained AC units, which have affected guest comfort and are a notable limitation.
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