Royal Orchid Central Pune

Royal Orchid Central Pune, Marisoft Annexe, Kalyani Nagar, Pune, Maharashtra 411014

4-star property★ 4.3 · 6,409 reviews analysed
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Gumo's take

Royal Orchid Central Pune is a 4-star hotel known for its convenient location in Kalyani Nagar and proximity to public transit, making it ideal for both business and leisure travelers. The hotel offers a range of amenities including an outdoor pool, a 24-hour restaurant with a dinner buffet, and 24-hour room service. While the property is praised for its spacious rooms and courteous staff, recurring issues with air conditioning, cleanliness, and maintenance have impacted guest satisfaction. The hotel is particularly popular for events and functions, with positive feedback on its event management and food quality.

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How guests rate it

Location
85
Facilities
68
Staff & Service
72
Room Comfort & Cleanliness
62

What guests love

  • Convenient location with easy access to the metro and nearby attractions like the Aga Khan Palace and Koregaon Park.
  • 24-hour room service and a well-regarded restaurant with a dinner buffet, which guests frequently mention as a highlight.
  • Spacious rooms and a generally courteous and helpful staff, with some reviews specifically praising individual staff members for their service.

Worth knowing

  • Recurring issues with air conditioning, with multiple reviews reporting non-functional or poorly maintained units, especially during hot weather.
  • Cleanliness concerns, particularly in bathrooms and pool areas, with reports of unclean tiles, broken fixtures, and poor hygiene.
  • Service inconsistencies, including unresponsive staff, slow room service, and poor handling of guest complaints, which have been highlighted in several negative reviews.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Outdoor pool
  • Adult-only pool
  • Parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Business center
  • Meeting rooms
  • Air conditioning
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Front desk (24 hour)
  • Currency exchange
  • Full-service laundry
  • Self-service laundry
  • Housekeeping (daily)
  • Fitness center
  • Doctor on call
  • Accessible

Common questions

Does the hotel have 24-hour room service, and is there a restaurant on-site?

Yes, Royal Orchid Central Pune offers 24-hour room service and has a well-regarded on-site restaurant with a dinner buffet, which is a highlight for many guests.

What are the common issues reported by guests regarding the hotel's facilities?

Guests have reported recurring issues with air conditioning, particularly during hot weather, and cleanliness concerns in bathrooms and pool areas, including unclean tiles and broken fixtures.

How is the hotel's location for public transit and nearby attractions?

The hotel is conveniently located in Kalyani Nagar, just a 3-minute walk from the nearest public transit and a 6-minute drive to the Aga Khan Palace, making it accessible for both business and leisure travelers.

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