Serenity By Monarch, Baner Pune
Serenity By Monarch, Baner Pune, Tulsi S, No 641, Pashan - Sus Rd, near Krushna Medical, Baner, Pune, Maharashtra 411069
Gumo's take
Serenity By Monarch in Baner, Pune, is a budget-friendly hotel offering airy, spacious rooms with balconies and a free breakfast buffet. It is particularly well-suited for business travelers and short stays, with a prime location near Pashan Lake and major landmarks. While the hotel garners praise for its friendly and helpful staff, especially Irfan Pathan and Randhir Kumar, and for its cleanliness and room size, some guests have reported issues with bathroom maintenance, air conditioning, and inconsistent service. Overall, it provides a decent value-for-money experience with a few notable areas for improvement.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 65
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 72
What guests love
- Spacious and clean rooms with balconies, praised for their size and hygiene.
- Friendly and responsive staff, with several guests specifically mentioning Irfan Pathan and Randhir Kumar for their helpfulness.
- Free breakfast buffet with a decent variety, appreciated for its quality and timely service.
Worth knowing
- Bathroom cleanliness and maintenance issues reported by multiple guests, including leaks and unclean conditions.
- Air conditioning problems in some rooms, with complaints about malfunctioning units and uncomfortable temperatures.
- Inconsistent service quality, with some guests reporting slow or unresponsive staff and poor communication.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Restaurant
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (extra charge)
- Valet parking (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the breakfast at Serenity By Monarch, Baner Pune, included in the room rate?
Yes, the hotel offers a free breakfast buffet, which guests have praised for its variety and quality.
What are the common issues reported by guests at Serenity By Monarch?
Some guests have reported issues with bathroom cleanliness and maintenance, including leaks and unclean conditions, as well as air conditioning problems in some rooms.
How is the service quality at Serenity By Monarch, Baner Pune?
The service is generally praised, with many guests highlighting the friendly and helpful staff, particularly Irfan Pathan and Randhir Kumar. However, a few guests have noted inconsistent service and slow response times.
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