Serenity By Monarch, Baner Pune
Serenity By Monarch, Baner Pune, Tulsi S, No 641, Pashan - Sus Rd, near Krushna Medical, Baner, Pune, Maharashtra 411069
Gumo's take
Serenity By Monarch in Baner, Pune, is a budget-friendly hotel offering airy, spacious rooms with balconies and free breakfast. It is particularly praised for its friendly and responsive staff, notably Mr. Irfan Pathan, Mr. Randhir Kumar, and Mr. Swapnil, who are frequently mentioned for their helpfulness. While the hotel is appreciated for its cleanliness and proximity to Baner’s business and residential areas, recurring issues with bathroom maintenance, air conditioning, and restaurant hygiene have been reported. It suits business travelers and families seeking a no-frills, comfortable stay with good service.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 65
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 72
What guests love
- Spacious and clean rooms with balconies, appreciated for their comfort and view
- Responsive and polite staff, especially Irfan Pathan and Randhir Kumar, who are frequently highlighted for their service
- Free breakfast with a decent variety, praised for its quality and availability
Worth knowing
- Bathroom cleanliness and maintenance issues, with multiple reports of leaks, unclean fixtures, and poor hygiene
- Air conditioning problems, with several guests reporting non-functional or poorly maintained units
- Restaurant and dining service inconsistencies, including slow service, unhygienic conditions, and poor food quality in some reviews
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Restaurant
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (extra charge)
- Valet parking (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the breakfast included in the stay at Serenity By Monarch, Baner Pune?
Yes, the hotel offers a free breakfast buffet with a decent variety, and it is frequently praised for its quality and availability.
What are the common issues reported by guests at Serenity By Monarch, Baner Pune?
Guests have reported recurring issues with bathroom cleanliness and maintenance, including leaks and unclean fixtures, as well as problems with non-functional or poorly maintained air conditioning units.
How is the service at Serenity By Monarch, Baner Pune?
The service is highly praised, with guests frequently mentioning the responsiveness and politeness of the staff, especially Mr. Irfan Pathan and Mr. Randhir Kumar.
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