Smart Inn - A Budget Hotel
Smart Inn - A Budget Hotel, 1226/2 Shivaji Nagar, Off Fergusson College and, Apte Rd, next to Venus Traders, Deccan Gymkhana, Gymkhaha, Maharashtra 411004
Gumo's take
Smart Inn - A Budget Hotel in Pune is a 3-star property that offers basic amenities like free breakfast, Wi-Fi, and parking, but suffers from significant maintenance and service issues. While it is praised for its location near major attractions and for the breakfast, most guests report poor cleanliness, broken facilities, and unresponsive or rude staff. The hotel is best suited for budget-conscious solo travelers who prioritize location over comfort and are willing to tolerate subpar conditions.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 38
- Staff & Service
- 29
- Room Comfort & Cleanliness
- 32
What guests love
- Good location, with proximity to major attractions like Shaniwar Wada and FC Road.
- Breakfast is a notable positive, with guests mentioning it as a highlight.
Worth knowing
- Poor cleanliness and maintenance, with recurring complaints about dirty rooms, unhygienic bathrooms, and broken AC units.
- Unprofessional and unresponsive staff, with multiple reports of rude behavior and lack of service.
- Rooms are often described as cramped, outdated, and uncomfortable, with issues like broken locks, no hot water, and lack of basic amenities like towels and toiletries.
- Negative sentiment around service, particularly room service, which is frequently mentioned as a major disappointment.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Room service
- Breakfast (free)
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Pet-friendly
Common questions
Is the hotel clean and well-maintained?
No, the hotel suffers from poor cleanliness and maintenance. Guests frequently report dirty rooms, unhygienic bathrooms, and broken facilities like AC units.
How is the service at Smart Inn - A Budget Hotel?
The service is generally poor, with multiple reports of unresponsive or rude staff. Room service, in particular, is frequently mentioned as a major disappointment by guests.
Is breakfast included, and how is it rated?
Yes, breakfast is included and is a notable positive aspect of the hotel. Guests often mention it as a highlight of their stay.
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