Super Townhouse Oak by OYO Viman Nagar Downtown Formerly Hotel Cilantro
Super Townhouse Oak by OYO Viman Nagar Downtown Formerly Hotel Cilantro, Nagar Road, Mall, near Phoenix Marketcity, Viman Nagar, Pune, Maharashtra 411014
Gumo's take
Super Townhouse Oak by OYO Viman Nagar Downtown Formerly Hotel Cilantro is a budget-friendly hotel in Pune, best suited for short stays or airport proximity. It is praised for its friendly and helpful staff, particularly individuals like Anil and Charan Kumar, who are frequently highlighted in positive reviews. The hotel is located near major attractions like the Aga Khan Palace and Phoenix Market City mall, making it convenient for travelers. However, it has notable issues with room comfort and cleanliness, including broken ACs, unclean bathrooms, and poor maintenance. Guests should also be cautious about the quality of breakfast, which is often described as overpriced and underwhelming.
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Research this stayHow guests rate it
- Location
- 70
- Facilities
- 50
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 45
What guests love
- Friendly and attentive staff, particularly Anil and Charan Kumar, who are frequently praised for their service.
- Convenient location near Phoenix Market City mall and within a short drive to the Pune Airport.
- Rooms are generally described as spacious and well-maintained in positive reviews.
Worth knowing
- Frequent complaints about poor room maintenance, including broken ACs, lack of hot water, and unclean bathrooms.
- Breakfast is often criticized as overpriced and of low quality, with limited variety.
- Some guests reported safety and comfort concerns, such as broken elevator, power outages without backup, and loud noises from the main road.
- Issues with property readiness, including rooms not being fully prepared and ongoing construction affecting guest experience.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Cash
- Kid-friendly
- English
- Hindi
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Parking
- Air conditioning in some rooms
- Kitchen in some rooms
Common questions
Is the hotel's breakfast worth it?
No, the breakfast is often described as overpriced and underwhelming with limited variety, based on guest reviews.
How is the hotel's location for sightseeing and travel?
The hotel is conveniently located near the Aga Khan Palace and Phoenix Market City mall, and it is a 29-minute drive from Pune Airport, making it good for travelers.
What are the common issues with the hotel's rooms?
Rooms have frequent maintenance issues, including broken ACs, lack of hot water, and unclean bathrooms, according to guest feedback.
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