Super Townhouse Oak by OYO Viman Nagar Downtown Formerly Hotel Cilantro
Super Townhouse Oak by OYO Viman Nagar Downtown Formerly Hotel Cilantro, Nagar Road, Mall, near Phoenix Marketcity, Viman Nagar, Pune, Maharashtra 411014
Gumo's take
Super Townhouse Oak by OYO Viman Nagar Downtown Formerly Hotel Cilantro is a budget-friendly hotel in a prime location near the airport and Phoenix Market City mall in Pune. While it receives praise for its friendly and helpful staff, particularly individuals like Anil and Charan Kumar, and for its convenient location, the hotel suffers from recurring issues with room maintenance, hot water availability, and cleanliness. Guests report mixed experiences, with some enjoying a comfortable stay and others encountering significant infrastructural problems.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 62
- Staff & Service
- 76
- Room Comfort & Cleanliness
- 58
What guests love
- Friendly and helpful staff, especially named individuals like Anil and Charan Kumar, who are frequently praised for their service.
- Convenient location near the airport and Phoenix Market City mall, making it accessible for both business and leisure travelers.
- Budget-friendly pricing with some guests noting value for money for short stays.
Worth knowing
- Recurring issues with room maintenance, including broken AC units, lack of hot water, and poor cleanliness in some rooms.
- Unreliable amenities like hot water and functioning geyser, with some guests receiving makeshift solutions like heating rods.
- Some reports of outdated or poorly maintained infrastructure, including old elevators and worn-out facilities.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Cash
- Kid-friendly
- English
- Hindi
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Parking
- Air conditioning in some rooms
- Kitchen in some rooms
Common questions
Is the hotel located near any major attractions or transportation hubs?
Yes, the hotel is located near the airport and Phoenix Market City mall in Pune, making it a convenient option for both business and leisure travelers.
What are the common issues guests report with the hotel's facilities?
Guests frequently report issues with room maintenance, such as broken AC units, lack of hot water, and poor cleanliness in some rooms. Some have also noted outdated or poorly maintained infrastructure, including old elevators.
How is the staff service at the hotel?
The staff, particularly individuals like Anil and Charan Kumar, are frequently praised for being friendly and helpful, which is a key strength of the hotel.
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