The Fern Residency, MIDC, Pune

The Fern Residency, MIDC, Pune, BGP 10/14 & 10/15, BG Block, MIDC, Bhosari, Pune, Maharashtra 411026

★ 4.3 · 2,363 reviews analysed
The Fern Residency, MIDC, Pune – photo 1
The Fern Residency, MIDC, Pune – photo 2
The Fern Residency, MIDC, Pune – photo 3
The Fern Residency, MIDC, Pune – photo 4

Gumo's take

The Fern Residency, MIDC, Pune is a business-focused hotel located in the heart of an industrial area, ideal for professionals and travelers needing proximity to MIDC and nearby medical or corporate hubs. It is known for its spacious, clean rooms, 24-hour room service, and a well-regarded buffet-style restaurant. Guests frequently praise the attentive and courteous staff, particularly at the front desk and in the dining area. While the food and breakfast are generally appreciated, some reviews note inconsistencies in quality. The hotel is also popular for hosting events and functions, with a large banquet hall and flexible service.

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How guests rate it

Location
68
Facilities
76
Staff & Service
88
Room Comfort & Cleanliness
82

What guests love

  • Spacious, clean, and well-maintained rooms with modern amenities and comfortable beds, as noted in numerous positive reviews.
  • Highly praised 24-hour room service and a diverse buffet, particularly for breakfast and dinner, with fresh and varied options.
  • Exceptional and attentive staff service, especially at the front desk and in the restaurant, with several guests specifically mentioning individuals like Rushikesh, Sanket, and Sanika.

Worth knowing

  • Some guests reported inconsistencies in food quality, including lukewarm coffee, undercooked dishes, and mixed vegetarian/non-vegetarian options served together.
  • A few reviews highlighted issues with room cleanliness, including unhygienic conditions and outdated furniture in certain rooms.
  • The hotel's location in an industrial area limits nearby attractions and dining options, with some guests noting the lack of amenities like a gym or swimming pool.
  • A small number of negative reviews mentioned poor management and unresponsive staff, including issues with bookings and unreturned deposits.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Air conditioning
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Doctor on call
  • Business center
  • Meeting rooms
  • English
  • Hindi

Common questions

Does the hotel offer 24-hour room service, and is the food quality consistent?

Yes, The Fern Residency offers 24-hour room service, which is one of its key highlights. However, food quality has mixed reviews, with some guests reporting inconsistencies such as lukewarm coffee or undercooked dishes, though breakfast is generally well-received.

Is the hotel suitable for business travelers, and what amenities are available for them?

Yes, the hotel is business-focused and well-suited for professionals. It offers amenities like 24-hour front desk service, free Wi-Fi, and proximity to MIDC and corporate hubs. It also has a large banquet hall for events and functions.

What are the guest reviews saying about the staff and service at The Fern Residency?

Guests frequently praise the attentive and courteous staff, especially at the front desk and in the restaurant. Specific staff members like Rushikesh, Sanket, and Sanika are often mentioned for their exceptional service, though a few reviews note poor management and unresponsive staff in some cases.

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