The Ritz-Carlton, Pune
The Ritz-Carlton, Pune, Golf Course Square, Airport Rd, Jayprakash Nagar, Yerawada, Pune, Maharashtra 411006
Gumo's take
The Ritz-Carlton, Pune is a 5-star luxury hotel renowned for its elegant ambiance, exceptional service, and top-tier amenities. Guests frequently praise the spacious and well-maintained rooms, the attentive and personalized service from the staff, and the diverse dining options, including the rooftop restaurant Aasmana. It is particularly popular for events, family stays, and business travelers due to its proximity to the airport and nearby attractions like the Aga Khan Palace. The hotel consistently exceeds expectations in creating memorable experiences, especially for special occasions and corporate events.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 90
- Staff & Service
- 95
- Room Comfort & Cleanliness
- 93
What guests love
- Exceptional staff service, with many guests highlighting personalized and proactive assistance from named staff members like Chetan, Manish, and Shivani.
- High-quality dining experiences across multiple restaurants, with particular praise for the buffet spread and the ambiance of rooftop dining.
- Spacious, clean, and well-appointed rooms, with many guests noting the comfort of the beds and the luxurious feel of the bathrooms.
Worth knowing
- A few guests reported issues with event management, including poor crowd control and double-bookings, which led to delays and dissatisfaction.
- Some reviews mentioned inconsistencies in food quality during buffets, with complaints about cold dishes and average taste in certain offerings.
- A few guests noted noise disturbances from events and traffic, affecting the tranquility of the stay.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Pool
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning in some rooms
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Hair salon
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
Common questions
What are the hotel's key strengths in terms of service and dining?
The Ritz-Carlton, Pune is known for exceptional staff service, with personalized and proactive assistance from named staff members like Chetan, Manish, and Shivani. Guests also praise the high-quality dining experiences across multiple restaurants, including the rooftop restaurant Aasmana and the breakfast buffet.
Are there any limitations or issues guests have reported during their stay?
A few guests reported issues with event management, such as poor crowd control and double-bookings, which led to delays and dissatisfaction. Additionally, some reviews mentioned inconsistencies in food quality during buffets, with complaints about cold dishes and average taste in certain offerings.
What amenities are available at The Ritz-Carlton, Pune?
The hotel offers a range of amenities, including free Wi-Fi, multiple dining options, a rooftop restaurant, an outdoor pool, free parking (including valet and EV charging), an airport shuttle (for an extra charge), and accessibility features like accessible parking and elevators.
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