Empires Hotel Puri

Empires Hotel Puri, Sipasarubali Baliapanda, New Marine Drive Rd, Puri, Odisha 752001

4.4 · 6,621 reviews analysed
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Gumo's take

Empires Hotel Puri is a beachfront property known for its direct access to Golden Beach and proximity to major attractions like the Jagannatha Temple. It is popular for weddings and corporate events due to its large lawn and banquet facilities. While praised for its location and breakfast buffet, the hotel faces consistent criticism for outdated rooms, inconsistent cleanliness, and poor service quality. Guests often highlight the sea view and relaxed vibe, but mixed reviews on maintenance and staff responsiveness suggest a need for improvement.

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How guests rate it

Location
88
Facilities
70
Staff & Service
58
Room Comfort & Cleanliness
62

What guests love

  • Direct beach access and scenic sea views from select rooms
  • Highly praised breakfast buffet and restaurant ambiance
  • Well-maintained swimming pool and spacious lawn area

Worth knowing

  • Outdated and poorly maintained rooms, with recurring complaints about cleanliness and hygiene
  • Inconsistent and unresponsive service, with some staff described as untrained or rude
  • Bathrooms frequently criticized for poor condition and cleanliness

Amenities

  • Wi-Fi (free)
  • Beach access
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Pool
  • Outdoor pool
  • Hot tub
  • Fitness center
  • Air conditioning

Common questions

Is the hotel's breakfast buffet a highlight for guests?

Yes, the breakfast buffet is highly praised by guests and is one of the key strengths of the hotel, with many reviews specifically highlighting its quality and ambiance.

What are the main criticisms regarding the hotel's rooms and bathrooms?

The hotel's rooms are frequently criticized for being outdated and poorly maintained, with recurring complaints about cleanliness and hygiene. Similarly, the bathrooms are often described as being in poor condition and unclean.

Does the hotel have a swimming pool and fitness center?

Yes, the hotel features an outdoor swimming pool and a fitness center, both of which are relatively uncommon in the area and have received positive feedback from guests.

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