Hotel Bay Inn

Hotel Bay Inn, Plot No. 359, Sipasurubali Baliapanda, Golden Beach, New Marine Drive Rd, Puri, Odisha 752001

3-star property 3.8 · 401 reviews analysed
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Gumo's take

Hotel Bay Inn in Puri is a budget-friendly option with a 3.8/5 rating based on 309 reviews, offering basic amenities like free breakfast, Wi-Fi, and 24-hour room service. It is known for its proximity to the beach and for being one of the few hotels in the area with a restaurant and pool. While some guests praise the staff's helpfulness and the value for money, others report significant issues with cleanliness, room maintenance, and unprofessional service. The hotel is best suited for budget-conscious travelers who prioritize location and are willing to overlook inconsistencies in service and room quality.

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How guests rate it

Location
65
Facilities
52
Staff & Service
60
Room Comfort & Cleanliness
48

What guests love

  • Proximity to the beach and Puri Light House, with a 12-minute walk to the shore.
  • 24-hour room service and in-room kitchenettes, which are rare in the area.
  • Some guests report friendly and helpful staff, particularly during check-in and assistance with local transportation.

Worth knowing

  • Frequent complaints about unclean rooms, unhygienic conditions, and lack of basic amenities like soap, towels, and functioning air conditioning.
  • Unreliable service, including miscommunication during bookings, unprofessional staff behavior, and failure to honor advance payments.
  • Poor room maintenance, including broken locks, non-functional intercoms, and pest issues.
  • Location is criticized as inconvenient for some guests, with a far distance from the main city, temple, and market areas.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Pool
  • Lifeguard
  • Massage
  • Doctor on call
  • Accessible
  • Accessible parking
  • English
  • Hindi
  • Air conditioning
  • Kitchen in some rooms
  • Coffee maker
  • Restaurant
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Beach access
  • Bicycle rental (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Meeting rooms
  • Pet-friendly (free)
  • Dogs allowed
  • Cats allowed
  • Private bathroom
  • Shower

Common questions

Does the hotel have a restaurant and room service available?

Yes, Hotel Bay Inn has a restaurant and offers 24-hour room service, which are rare amenities in the area.

How is the cleanliness of the hotel based on guest reviews?

The cleanliness of the hotel has mixed reviews; while some guests praise the property, others report unclean rooms, unhygienic conditions, and missing basic amenities like soap and functioning air conditioning.

Is the hotel close to the beach and other attractions?

Yes, the hotel is a 12-minute walk to the beach and Puri Light House, but some guests find the location inconvenient due to its distance from the main city, temple, and market areas.

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