Hotel Bensen

Hotel Bensen, VIP Rd, Puri, Odisha 752001

4.6 · 1,561 reviews analysed
Hotel Bensen – photo 1
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Gumo's take

Hotel Bensen is a budget-friendly option in Puri, known for its friendly and helpful staff, clean and comfortable rooms, and convenient location near major attractions like the Blue Flag Beach and railway station. Guests frequently praise the polite front desk and housekeeping teams, including individuals like Mr. Soumya Ranjan and Ms. Kalpana, for their exceptional service. While the hotel offers a modest setup with basic amenities, it is particularly recommended for travelers seeking a pleasant and affordable stay with good service and easy access to local points of interest.

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How guests rate it

Location
94
Facilities
76
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Friendly and highly cooperative staff, with several guests specifically mentioning individuals like Mr. Soumya Ranjan and Ms. Kalpana for their excellent service.
  • Clean and well-maintained rooms, with many guests highlighting the neatness and comfort of the accommodations.
  • Prime location near Blue Flag Beach and the railway station, making it convenient for tourists and travelers.

Worth knowing

  • Some guests reported issues with room cleanliness and maintenance, including moldy rooms and discrepancies between online images and actual room conditions.
  • Facility limitations such as lack of power backup during outages and insufficient parking space were mentioned in negative reviews.
  • A few guests noted that food quality was inconsistent, with some complaining about high prices and poor preparation of certain dishes.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Accessible
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Minibar in some rooms
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Boutique shopping
  • Outdoor pool
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is Hotel Bensen located near any major attractions in Puri?

Yes, Hotel Bensen is conveniently located near major attractions like the Blue Flag Beach and the railway station, making it easy for guests to explore the area.

What do guests say about the staff at Hotel Bensen?

Guests frequently praise the friendly and helpful staff, particularly Mr. Soumya Ranjan and Ms. Kalpana, for their exceptional service at the front desk and housekeeping.

Are there any reported issues with the hotel's facilities or services?

Some guests reported issues such as moldy rooms, discrepancies between online images and actual conditions, lack of power backup during outages, and inconsistent food quality with high prices.

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