Hotel Rivera
Hotel Rivera, New Marine Drive Rd, near Light House, Baliapanda Housing Board Colony, Puri, Odisha 752001
Gumo's take
Hotel Rivera in Puri is a mid-range hotel known for its beachfront location and outdoor pool, making it a popular choice for travelers seeking a peaceful, scenic stay. While the hotel benefits from a prime location near the sea and major attractions like the Puri Light House and Sea Beach, guest experiences are mixed due to inconsistent service and maintenance issues. Positive reviews highlight the food quality, cleanliness, and hospitality, while recurring complaints include poor room maintenance, unresponsive service, and hygiene concerns.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 65
- Staff & Service
- 60
- Room Comfort & Cleanliness
- 58
What guests love
- Prime beachfront location with a view of the sea and proximity to major attractions like Puri Light House and Sea Beach.
- Complimentary breakfast with a variety of options and good food quality, as noted in several positive reviews.
- Outdoor swimming pool and 24-hour front desk service, which are rare features in the area.
Worth knowing
- Recurring complaints about poor room maintenance, including broken appliances, stained linens, and malfunctioning lights.
- Unresponsive and inconsistent service, with reports of rude staff, slow response times, and poor communication.
- Hygiene and cleanliness issues in rooms and dining areas, including unclean bed sheets and food hygiene concerns.
- Frequent power outages and lift malfunctions, which disrupt guest comfort and accessibility.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Room service
- Breakfast (free)
- Breakfast buffet
- Beach access
- Outdoor pool
- Parking (free)
- Self parking
- Local shuttle
- Not accessible
- Pet-friendly (extra charge)
- Air conditioning
- Coffee maker
Common questions
Is Hotel Rivera located near any major attractions in Puri?
Yes, Hotel Rivera is located near major attractions such as Puri Light House and Sea Beach, and is within walking distance to these popular spots.
Does the hotel offer a breakfast option, and is it complimentary?
Yes, Hotel Rivera offers a complimentary breakfast with a variety of options, including a breakfast buffet, as noted in several positive reviews.
What are the main concerns guests have about their stay at Hotel Rivera?
Guests have reported concerns about poor room maintenance, unresponsive service, and hygiene issues in rooms and dining areas, which are recurring complaints.
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