MAHASUARA PALACE ମହାସୁଆର ପ୍ୟାଲେସ মহাসুআর প্যালেস

MAHASUARA PALACE ମହାସୁଆର ପ୍ୟାଲେସ মহাসুআর প্যালেস, Swargadwar Road, New Marine Drive Rd, Puri, Odisha 752001

3.8 · 783 reviews analysed
MAHASUARA PALACE ମହାସୁଆର ପ୍ୟାଲେସ মহাসুআর প্যালেস – photo 1
MAHASUARA PALACE ମହାସୁଆର ପ୍ୟାଲେସ মহাসুআর প্যালেস – photo 2
MAHASUARA PALACE ମହାସୁଆର ପ୍ୟାଲେସ মহাসুআর প্যালেস – photo 3
MAHASUARA PALACE ମହାସୁଆର ପ୍ୟାଲେସ মহাসুআর প্যালেস – photo 4

Gumo's take

MAHASUARA PALACE is a casual hotel in Puri known for its rooftop infinity pool and proximity to the beach and local attractions like Swargadwar and Puri Beach Market. It appeals to budget-conscious travelers and families seeking a convenient base for sightseeing. While the hotel's location and pool are consistently praised, guest experiences vary due to recurring issues with cleanliness, room maintenance, and service reliability. The hotel is particularly noted for its 24-hour room service and restaurant, which are among the few in the area.

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How guests rate it

Location
85
Facilities
67
Staff & Service
72
Room Comfort & Cleanliness
58

What guests love

  • The rooftop infinity pool with sea views is a major highlight, mentioned positively in 11 reviews and praised for its ambiance and location.
  • The hotel is conveniently located within walking distance of Puri Beach Market and Swargadwar, making it ideal for tourists exploring the area.
  • 24-hour room service and a restaurant are rare features in the area, offering added convenience for guests.

Worth knowing

  • Recurring complaints about poor room cleanliness, including dampness, cockroach infestations, and unclean linens, are a significant concern.
  • Service issues such as slow response times, unresponsiveness to guest requests, and unprofessional behavior are frequently reported.
  • The entrance to the hotel is described as narrow, unhygienic, and poorly maintained, detracting from the overall guest experience.
  • Room maintenance and amenities are inconsistent, with reports of broken ACs, non-functional remotes, and misleading room photos.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Cash
  • Checks
  • Kid-friendly
  • Pool
  • Outdoor pool
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Room service (24 hour)
  • Breakfast (free)
  • Beach access
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking
  • Car rental onsite
  • Local shuttle
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen in some rooms

Common questions

Is the hotel's rooftop infinity pool a popular feature?

Yes, the rooftop infinity pool is a major highlight of the hotel, mentioned positively in 11 reviews. It is praised for its sea views and ambiance.

Does the hotel have 24-hour room service?

Yes, the hotel offers 24-hour room service, which is a rare feature in the area and adds to its convenience for guests.

Are there any recurring issues with cleanliness or service?

Yes, there are recurring complaints about poor room cleanliness, including dampness, cockroach infestations, and unclean linens. Service issues such as slow response times and unresponsiveness are also frequently reported.

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