Seven Hills Hotels

QQVX+PPX Seven Hills Hotels, Plot No-351, Sipasarubali Mouza, Baliapanda Rd, Jagannath Colony, Puri, Odisha 752001

4.2 · 2,394 reviews analysed
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Gumo's take

Seven Hills Hotels in Puri is a mid-range property offering a range of amenities including a restaurant, spa, gym, and indoor and outdoor pools. It is known for its family-friendly environment and proximity to major attractions like the Jagannath Temple and Golden Beach. While the hotel receives praise for its staff hospitality and food quality, it faces recurring complaints about room maintenance, cleanliness, and outdated infrastructure. It is best suited for travelers seeking basic comfort and good service, though not for those expecting luxury or pristine conditions.

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How guests rate it

Location
65
Facilities
72
Staff & Service
83
Room Comfort & Cleanliness
58

What guests love

  • Highly praised staff service and hospitality, with multiple reviews highlighting the helpfulness and professionalism of named staff members like Abhishek Singha, Twinkle, and Subhashree.
  • Positive feedback on food quality and variety, particularly for breakfast and buffet options, with several reviews noting the restaurant's 'excellent' and 'delicious' offerings.
  • Family-friendly amenities such as a swimming pool, kids' area, and spacious rooms, making it a popular choice for family stays.

Worth knowing

  • Persistent issues with room maintenance and cleanliness, including mold, bad odors, broken AC units, and poor hygiene, as noted in multiple 1-star reviews.
  • Location complaints about being far from the beach and poorly connected roads, with some guests noting it is 'deep inside a colony' and 'not worth the price'.
  • Recurring complaints about poor air conditioning and lack of ventilation in rooms, with negative sentiment in the 'Air Conditioning' topic (0 positive, 18 negative).

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen
  • Restaurant
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Indoor pool
  • Outdoor pool
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • EV charger
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Does the hotel have air conditioning in the rooms?

Yes, the hotel has air conditioning in the rooms, but there are recurring complaints about poor AC performance and lack of ventilation, with 18 negative sentiments reported on this topic.

Is there a restaurant available at the hotel?

Yes, Seven Hills Hotels has a restaurant on-site, and it is one of the few in the area with this feature. The food quality and variety, especially for breakfast and buffet, are highly praised by guests.

How is the cleanliness of the hotel rooms?

The hotel has mixed reviews regarding cleanliness. While there are 35 positive sentiments about cleanliness, there are also 41 negative sentiments, with complaints about mold, bad odors, and poor hygiene in the rooms.

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