Aloha Riverside Apartments - Ganga View & Infinity Pool Access
Aloha Riverside Apartments - Ganga View & Infinity Pool Access, Aloha on the ganges, Badrinath Highway, Tapovan, Rishikesh, Uttarakhand 249192
Gumo's take
Aloha Serenity Apartments in Rishikesh is a mixed-experience property known for its prime location by the Ganges River and warm hospitality from certain staff members. While the hotel offers modern amenities, beautiful views, and child-friendly facilities, some guests have reported significant issues with room maintenance, cleanliness, and service quality. It is best suited for travelers who prioritize location and hospitality but may be less ideal for those seeking consistently high standards in accommodation and service.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 75
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 65
What guests love
- Prime location by the Ganges River with beautiful views from select rooms
- Warm and attentive hospitality from certain staff members like Ms. Vandana and Mr. Sumit
- Child-friendly amenities including a garden and games area
- Modern in-room amenities and private balconies in some rooms
Worth knowing
- Inconsistent room maintenance and cleanliness, with reports of broken fittings, fungus on curtains, and unclean conditions
- Poor service from some staff members, including rudeness and unresponsiveness to guest concerns
- Issues with infrastructure such as dangerous entry roads, poorly designed parking, and wet floors due to housekeeping errors
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Gift shop
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Business center
- Meeting rooms
- Air conditioning
- Kitchen
- Restaurant
- Buffet dinner
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (extra charge)
- Game room
- Boutique shopping
- Kid-friendly
- Activities for kids
- Kids' club
- Outdoor pool
- Lifeguard
- Massage
- Sauna
- Spa
- Doctor on call
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- English
- Hindi
Common questions
Does Aloha Serenity Apartments offer child-friendly facilities?
Yes, the hotel offers child-friendly amenities including a garden and games area, making it suitable for families traveling with children.
What are the key issues reported by guests at Aloha Serenity Apartments?
Guests have reported issues with inconsistent room maintenance and cleanliness, such as broken fittings and fungus on curtains, as well as poor service from some staff members and infrastructure problems like dangerous entry roads and wet floors.
What amenities are available at Aloha Serenity Apartments?
The hotel offers free Wi-Fi, free parking, an outdoor pool, air conditioning, a fitness centre, a spa, a restaurant, a business centre, laundry service, a kitchen in all rooms, an airport shuttle, and is pet-friendly and accessible.
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