ECKO, Tapovan by the Ganges

ECKO, Tapovan by the Ganges, Main Market, Badrinath Rd, Tapovan, Rishikesh, Uttarakhand 249192

4-star property 4.4 · 200 reviews analysed
ECKO, Tapovan by the Ganges – photo 1
ECKO, Tapovan by the Ganges – photo 2
ECKO, Tapovan by the Ganges – photo 3
ECKO, Tapovan by the Ganges – photo 4

Gumo's take

ECKO, Tapovan by the Ganges is a 4-star hotel in Rishikesh, known for its proximity to the Ganges and cultural landmarks like the Himalayan Yog Ashram and Laxman Jhula. It offers clean, air-conditioned rooms with balconies, a rooftop swimming pool, and a restaurant with Indian and international cuisine. The hotel is praised for its friendly and helpful staff, particularly individuals like Sachin, Sumit, and Abhishek, who contribute to a positive guest experience. While most guests highlight excellent service and a great location, a few recent reviews have raised concerns about inconsistent maintenance and poor management behavior.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Highly praised staff, especially Sachin, Sumit, and Abhishek, for their helpfulness and professionalism
  • Clean and well-maintained rooms with balconies and Ganges views
  • Convenient location near major attractions like the Ganga Beach and Laxman Jhula
  • Good on-site dining options with positive reviews for food quality

Worth knowing

  • Reports of poor maintenance, including non-functional AC, TV, and missing amenities in some rooms
  • Unprofessional behavior from management, including threatening communication and failure to address guest complaints
  • Inconsistent service quality, with some guests experiencing delays in breakfast and missing essentials

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Babysitting
  • Pool
  • Doctor on call
  • Air conditioning
  • Private bathroom
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Local shuttle
  • Accessible
  • English
  • Hindi

Common questions

Does the hotel provide free breakfast?

Yes, ECKO, Tapovan by the Ganges offers free breakfast as part of its amenities.

Is there a swimming pool available at the hotel?

Yes, the hotel features a rooftop swimming pool for guests to enjoy.

What are some common concerns mentioned by guests about the hotel?

Some guests have reported issues with poor maintenance, such as non-functional AC and TV, as well as unprofessional behavior from management and inconsistent service quality.

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