Hotel Royale Hills By RSP Vista Hotels & Resorts Rishikesh | Previously Known as MJ Hills
Hotel Royale Hills By RSP Vista Hotels & Resorts Rishikesh | Previously Known as MJ Hills, Badrinath Rd, Tapovan, Rishikesh, Uttarakhand 249192
Gumo's take
Hotel Royale Hills by RSP Vista is a 3-star hotel in Rishikesh known for its peaceful ambiance, friendly staff, and convenient location near major attractions like Laxman Jhoola and Ram Jhula. Guests frequently praise the cleanliness of the rooms, the quality of the food, and the helpfulness of the staff, particularly Mr. Manoj, Mr. Akash, and the GM. While the hotel is budget-friendly and ideal for families or short trips, some recent reviews have highlighted issues with food hygiene and unresponsive service, which may affect the overall experience.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 78
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 82
What guests love
- Clean and comfortable rooms with good amenities, as noted in multiple reviews.
- Friendly and helpful staff, with several guests specifically mentioning Mr. Manoj and Mr. Akash for their exceptional service.
- Convenient location near major attractions and transport hubs, making it ideal for tourists.
Worth knowing
- Recent negative reviews highlight poor food hygiene and unhygienic kitchen conditions, with some guests reporting bad food taste and unclean water bottles.
- Issues with room maintenance, such as dripping AC water, non-functional TV and A/C remotes, and unresponsive staff to complaints.
- Some guests reported uncooperative or unfriendly behavior from staff, particularly in recent weeks.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Air conditioning
- Kitchen
- Restaurant
- Room service
- Breakfast (extra charge)
- Spa
Common questions
Is the hotel clean and well-maintained?
Yes, the hotel is generally clean and comfortable, with guests frequently praising the cleanliness of the rooms. However, some recent reviews have mentioned issues with room maintenance, such as dripping AC water and non-functional TV and A/C remotes.
How is the food quality and hygiene at the hotel?
The food quality has been praised in the past, but recent reviews have highlighted concerns about poor food hygiene and unhygienic kitchen conditions, with some guests reporting bad food taste and unclean water bottles.
Is the hotel staff friendly and helpful?
Many guests have commended the friendly and helpful staff, particularly Mr. Manoj and Mr. Akash. However, some recent reviews have reported uncooperative or unfriendly behavior from staff, indicating inconsistency in service quality.
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