jüSTa Rasa Retreat & Spa, Rishikesh
jüSTa Rasa Retreat & Spa, Rishikesh, Mohan Chatti, Rishikesh, Uttarakhand 249304
Gumo's take
jüSTa Rasa Retreat & Spa is a 5-star hotel in Rishikesh known for its serene ambiance, wellness-focused offerings, and strong hospitality, particularly for weddings and family stays. The hotel is praised for its housekeeping, food quality, and dedicated staff like Mr. Sachin Negi and Mr. Shubham. While it offers a peaceful retreat with a river view (seasonal), some guests have noted that the remote location and inconsistent amenities may not suit those seeking convenience or a bustling city experience.
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Research this stayHow guests rate it
- Location
- 76
- Facilities
- 68
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional housekeeping service, with multiple reviews praising the cleanliness and attention to detail, especially by Mr. Sachin Negi and Mr. Hemant Chaudhary.
- High-quality food and dining experience, with positive mentions of the F&B team, variety of dishes, and special attention to guest preferences.
- Strong staff responsiveness and hospitality, particularly during weddings and family events, with several guests highlighting the professionalism of Mr. Shubham, Mr. Gaurav, and Mr. Anil.
Worth knowing
- Bathroom quality and maintenance issues, with several negative reviews citing water leakage, poor hygiene, and missing amenities.
- Location is remote and difficult to access, with narrow, broken roads and limited proximity to Rishikesh's main attractions like Lakshman Jhula.
- Facility inconsistencies, including a non-functional pool, limited room amenities (e.g., missing hair dryers, toiletries), and outdated bathrooms.
- Some guests reported misleading advertising, particularly regarding the river view and amenities like volleyball and cycling, which were not available as advertised.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Spa
- Accessible
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Coffee maker
- Minibar in some rooms
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Game room
- Kid-friendly
- Activities for kids
- Pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel suitable for families or weddings?
Yes, jüSTa Rasa Retreat & Spa is well-suited for families and weddings, with strong hospitality and dedicated staff ensuring a smooth experience for such events.
What are the main issues guests have reported with the hotel?
Some guests have reported issues with bathroom quality and maintenance, including water leakage and poor hygiene, as well as inconsistent amenities and a remote, difficult-to-access location.
Does the hotel have a restaurant and breakfast options?
Yes, the hotel has a restaurant and offers a breakfast buffet, making it one of the few hotels in the area with these amenities.
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