jüSTa Rasa Retreat & Spa, Rishikesh
jüSTa Rasa Retreat & Spa, Rishikesh, Mohan Chatti, Rishikesh, Uttarakhand 249304
Gumo's take
jüSTa Rasa Retreat & Spa is a 5-star hotel in Rishikesh known for its serene ambiance, wellness offerings, and exceptional housekeeping services. It is particularly popular for weddings and family stays, with many guests praising the cleanliness, staff hospitality, and scenic views of the surrounding mountains and rivers. While the hotel has a strong reputation for service and food, some guests have noted issues with bathroom maintenance and remote accessibility.
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Research this stayHow guests rate it
- Location
- 79
- Facilities
- 76
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised housekeeping services, with multiple guests specifically mentioning staff like Hemant Chaudhary and Sachin Negi for their exceptional attention to detail and cleanliness.
- Strong service from the F&B team, with many reviews highlighting the quality of food and the professionalism of staff like Shubham, Pooja, and Anil.
- Well-maintained rooms with scenic views, particularly appreciated for weddings and family events, with guests noting the comfort and attention to guest needs.
Worth knowing
- Bathroom maintenance issues were a recurring concern, with complaints about water leakage, missing amenities, and poor hygiene.
- Some guests found the location to be remote and difficult to access, with narrow and poorly maintained roads leading to the hotel.
- A few reviews mentioned slow or unresponsive service from certain staff members, particularly in the front office and housekeeping departments.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Spa
- Accessible
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Coffee maker
- Minibar in some rooms
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Game room
- Kid-friendly
- Activities for kids
- Pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel known for good housekeeping services?
Yes, the hotel is highly praised for its housekeeping services, with multiple guests specifically mentioning staff like Hemant Chaudhary and Sachin Negi for their exceptional attention to detail and cleanliness.
Do guests have any common complaints about the hotel?
Yes, some guests have noted issues with bathroom maintenance, including water leakage, missing amenities, and poor hygiene. These concerns were mentioned frequently in reviews.
Is the hotel easily accessible from major locations in Rishikesh?
No, some guests found the location to be remote and difficult to access, with narrow and poorly maintained roads leading to the hotel.
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