Phool Chatti Resort

Phool Chatti Resort, Rattapani, Neelkanth Temple Rd, Rishikesh, Paliyal Gaon, Uttarakhand 249304

3-star property★ 4.2 · 1,167 reviews analysed
Phool Chatti Resort – photo 1
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Gumo's take

Phool Chatti Resort is a modest, nature-focused rafting resort in Rishikesh, offering forest views, a riverside location, and a peaceful atmosphere. It is particularly popular for family stays, destination weddings, and group events, with many guests praising the scenic beauty and the availability of childcare and 24-hour room service. While the resort has a strong positive reputation for its location and ambiance, recent reviews highlight a decline in service quality and cleanliness, especially under new management.

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How guests rate it

Location
87
Facilities
65
Staff & Service
62
Room Comfort & Cleanliness
68

What guests love

  • Stunning natural surroundings with a riverside location and forest views, ideal for relaxation and nature lovers.
  • Positive feedback on the breakfast buffet and dining experience, with guests frequently mentioning the 'Smörgåsbord' and variety of food.
  • Well-maintained facilities for events and weddings, with a large lawn and good space for decorations and celebrations.

Worth knowing

  • Significant decline in service quality under new management, with multiple reports of unresponsive and unprofessional staff.
  • Issues with cleanliness in rooms and bathrooms, including dirty bedsheets, poor hygiene in dining areas, and lack of running water in some cases.
  • Inconvenient parking situation, with guests required to park far from the resort and pay additional fees, making it difficult for families with children or elderly guests.
  • Safety concerns at night, including incidents of harassment and lack of security, which have been reported by multiple guests.

Amenities

  • Free Wi-Fi
  • Free breakfast
  • Parking
  • Accessible
  • Pool
  • Air-conditioned
  • Laundry service
  • Business centre
  • Pet-friendly
  • Room service
  • Child friendly
  • Restaurant
  • Kitchens in some rooms
  • Airport shuttle
  • Fitness centre
  • Smoke-free

Common questions

Is Phool Chatti Resort suitable for families with children?

Yes, Phool Chatti Resort is well-suited for families with children. It is noted for being child-friendly, offering childcare services, and having a large lawn ideal for family events and celebrations.

What are the main concerns guests have about the resort's service and cleanliness?

Recent reviews indicate a decline in service quality under new management, with reports of unresponsive and unprofessional staff. Additionally, some guests have noted cleanliness issues, including dirty bedsheets and poor hygiene in dining areas and bathrooms.

How is the dining experience at Phool Chatti Resort?

The dining experience is generally well-received, with guests frequently praising the breakfast buffet and the 'Smörgåsbord' for its variety. However, some negative feedback has been reported regarding the hygiene in dining areas.

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