Regenta Inn On The Ganges Rishikesh

48JG+HFM Regenta Inn On The Ganges Rishikesh, Badrinath Rd, near Neam Beach, Tapovan, Rishikesh, Uttarakhand 249192

4.1 · 1,014 reviews analysed
Regenta Inn On The Ganges Rishikesh – photo 1
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Regenta Inn On The Ganges Rishikesh – photo 3
Regenta Inn On The Ganges Rishikesh – photo 4

Gumo's take

Regenta Inn On The Ganges Rishikesh is a mid-range hotel offering a laid-back atmosphere with a simple restaurant, an indoor pool, and a spa. It is best suited for travelers seeking a peaceful stay with decent amenities and good food. While the hotel receives praise for its spacious and clean rooms, friendly staff, and tasty buffet meals, it also faces recurring complaints about inconsistent cleanliness, maintenance issues, and a challenging location. Guests often highlight the helpfulness of specific staff members like Mr. Vikrant Kumar and Ms. Kanchan, but some negative reviews point to poor service and unmet expectations.

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How guests rate it

Location
58
Facilities
72
Staff & Service
76
Room Comfort & Cleanliness
68

What guests love

  • Spacious and clean rooms with some suites featuring Jacuzzis and separate living areas
  • Tasty and varied buffet meals, with positive feedback on the restaurant and dining experience
  • Helpful and professional staff, particularly Mr. Vikrant Kumar and Ms. Kanchan, who are frequently mentioned in positive reviews

Worth knowing

  • Recurring issues with cleanliness, including smelly bathrooms and poor room maintenance
  • Location is inconvenient, with a narrow, uneven road leading to the hotel and limited accessibility for vehicles
  • Inconsistent service quality, with some guests reporting unresponsive or unprofessional staff behavior
  • Facility issues such as non-functional water heaters, broken locks, and poor Wi-Fi

Amenities

  • Wi-Fi (free)
  • Public internet workstation
  • Credit cards
  • Debit cards
  • Cash
  • Activities for kids
  • Pool
  • Indoor pool
  • Adult-only pool
  • Parking (free)
  • Self parking (free)
  • Private car service (extra charge)
  • Car rental onsite
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Spa
  • Not accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar

Common questions

Is the hotel's breakfast highly rated?

Yes, the breakfast is highly rated with 79 positive reviews, and guests have praised the breakfast buffet, indicating a generally positive dining experience.

What are the common complaints about the hotel's cleanliness?

Common complaints include smelly bathrooms, poor room maintenance, and inconsistent cleanliness, with 32 negative reviews specifically mentioning cleanliness issues.

What amenities are available for guests at the hotel?

The hotel offers a variety of amenities including a 24-hour restaurant with a dinner buffet, an indoor pool, a spa, free Wi-Fi, free parking, and 24-hour front desk service. Some rooms also feature Jacuzzis and separate living areas.

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