Tripli Hotels Ganga Heaven

Tripli Hotels Ganga Heaven, Laxman Jhula Rd, near hotel Divine Resort, Tapovan, Rishikesh, Uttarakhand 249192

4.3 · 186 reviews analysed
Tripli Hotels Ganga Heaven – photo 1
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Gumo's take

Tripli Hotels Ganga Heaven is a budget-friendly, newly built hotel in Rishikesh, known for its clean and spacious rooms, friendly staff, and convenient location near major attractions like Laxman Jhula. Guests frequently praise the modern amenities, including comfortable beds, hot showers, and efficient air conditioning. While the hotel is praised for its hospitality and cleanliness, some guests have noted issues with the location being tucked away in a narrow alley and occasional problems with staff professionalism and facilities maintenance.

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How guests rate it

Location
68
Facilities
72
Staff & Service
78
Room Comfort & Cleanliness
88

What guests love

  • Clean, modern, and spacious rooms with good amenities like hot water, air conditioning, and electric kettles.
  • Friendly and helpful staff, with several guests specifically mentioning Mr. Rahul, Mr. Himanshu Joshi, and Chef Nitin for their excellent service.
  • Convenient location near Laxman Jhula and other tourist attractions, making it ideal for travelers exploring Rishikesh.

Worth knowing

  • The hotel is located in a narrow alley with no proper road access, making it difficult for vehicles to reach the entrance.
  • Some guests reported inconsistent food quality and limited menu availability in the in-house restaurant.
  • Issues with staff professionalism and training, including unresponsive behavior and lack of uniformity.
  • Occasional maintenance problems, such as faulty AC units, poor Wi-Fi, and construction-related dust and noise.

Common questions

Is the hotel clean and well-maintained?

Yes, Tripli Hotels Ganga Heaven is known for its cleanliness, with 21 positive reviews and only 2 negative ones. Guests frequently praise the clean and modern rooms and bathrooms.

How is the staff service at the hotel?

The staff is generally friendly and helpful, with 33 positive reviews, but there are some reports of inconsistent professionalism and unresponsiveness, noted in 12 negative reviews. Notable staff members like Mr. Rahul and Chef Nitin are often mentioned for their excellent service.

Is the hotel located near major attractions in Rishikesh?

Yes, the hotel is conveniently located near major attractions like Laxman Jhula and Lakshman Temple, both within walking distance. However, it is tucked away in a narrow alley, which may make vehicle access difficult.

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