Tripli Hotels Solune
Khasra No 200, Tripli Hotels Solune, Village Gughtani, 78, Trekkers, Tapovan, Rishikesh, Uttarakhand 249137
Gumo's take
Tripli Hotels Solune in Rishikesh is a newly built hotel that offers a mix of positive and negative guest experiences. While many guests praise the cleanliness of the rooms, the friendly and efficient staff, and the comfortable stay, others report significant issues with hygiene, unprofessional service, and communication problems. The hotel is best suited for travelers who prioritize cleanliness and hospitality but should be approached with caution due to the mixed reviews and reported service inconsistencies.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 70
- Staff & Service
- 55
- Room Comfort & Cleanliness
- 65
What guests love
- Newly built hotel with clean and comfortable rooms, as noted by multiple guests.
- Friendly and efficient staff, with several reviews highlighting good hospitality and service.
- Positive feedback on the mountain view and overall ambience of the hotel.
Worth knowing
- Reports of unhygienic conditions, particularly in the washrooms, with one guest noting the absence of a glass partition and poor maintenance.
- Unprofessional and unresponsive staff, including issues with communication and missing calls from the manager.
- Inconsistent booking and check-in processes, with complaints about incorrect check-in times and cancellation without notice.
Common questions
Is the hotel clean and well-maintained?
Many guests praise the cleanliness of the rooms, but some have reported unhygienic conditions, particularly in the washrooms, including poor maintenance and lack of a glass partition.
How is the staff service at Tripli Hotels Solune?
The staff is described as friendly and efficient by several guests, though others have reported unprofessional and unresponsive service, including communication issues and missed calls from the manager.
Are there any issues with the booking or check-in process?
Yes, there are complaints about inconsistent booking and check-in processes, including incorrect check-in times and unexpected cancellations without prior notice.
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