Carlton Hotel Singapore
76 Bras Basah Rd, Carlton Hotel Singapore, Singapore 189558
Gumo's take
Carlton Hotel Singapore is an upscale hotel known for its excellent service, convenient central location, and well-maintained facilities. Guests frequently praise the attentive and professional staff, the cleanliness of the rooms and bathrooms, and the quality of the breakfast and dining options. The hotel is particularly popular for business and leisure travelers due to its proximity to major attractions like the Merlion, National Gallery Singapore, and Raffles City. While some areas of the hotel feel slightly dated, the overall experience is consistently positive, with many guests returning for repeat stays.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 82
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Highly praised staff service, with many guests specifically mentioning the professionalism and attentiveness of front desk and dining staff.
- Clean and spacious rooms with modern amenities, including daily housekeeping and thoughtful touches like complimentary water bottles.
- Excellent location near major attractions, public transport, and shopping areas, making it ideal for both business and leisure travelers.
Worth knowing
- Some guests noted that parts of the hotel feel outdated and could benefit from refurbishment.
- A few reviews mentioned issues with room smells, including chemical or mold odors, which were not always promptly resolved.
- The air conditioning in some rooms was reported to be noisy or ineffective at maintaining a comfortable temperature.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Fitness center
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Sauna
- Spa
- Hair salon
- Air conditioning
- Refrigerator
- Coffee maker in some rooms
- Minibar in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Kid-friendly
- Outdoor pool
- Parking (extra charge)
- Accessible
- Business center
- Meeting rooms
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel's location convenient for visiting major attractions in Singapore?
Yes, Carlton Hotel Singapore is centrally located and within walking distance to major attractions like the National Gallery Singapore, National Museum of Singapore, and the Merlion. Guests frequently praise its convenient location for both business and leisure travel.
What are the hotel's strengths in terms of service and cleanliness?
The hotel is highly praised for its attentive and professional staff, particularly at the front desk and in dining areas. Guests also consistently commend the cleanliness of the rooms and bathrooms, with many noting the quality of housekeeping and thoughtful touches like complimentary water bottles.
Does the hotel have a fitness center, and what equipment is available?
Yes, the hotel has a fitness center equipped with elliptical machines, treadmills, weight machines, free weights, and a sauna. Guests have praised the fitness center facilities, though sentiment is mixed with some noting minor limitations.
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