Shangri-La Rasa Sentosa, Singapore

101 Siloso Rd, Shangri-La Rasa Sentosa, Singapore, Singapore 098970

5-star property 4.5 · 19,639 reviews analysed
Shangri-La Rasa Sentosa, Singapore – photo 1
Shangri-La Rasa Sentosa, Singapore – photo 2
Shangri-La Rasa Sentosa, Singapore – photo 3
Shangri-La Rasa Sentosa, Singapore – photo 4

Gumo's take

Shangri-La Rasa Sentosa is a 5-star beachfront resort in Singapore, renowned for its family-friendly atmosphere and extensive amenities for children, including a kids' club, water slides, and a dedicated play area. Guests consistently praise the hotel's breakfast buffet, service quality, and proximity to Sentosa attractions like Universal Studios and Resorts World. While the property is well-maintained and spacious, some reviews note dated rooms and occasional service delays, particularly during peak times. The hotel is ideal for families seeking a relaxed, activity-filled staycation or short holiday.

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How guests rate it

Location
91
Facilities
88
Staff & Service
89
Room Comfort & Cleanliness
82

What guests love

  • Exceptional family-friendly facilities, including a kids' club, splash pool, and water slides, making it a top choice for families with young children.
  • Highly praised breakfast and dining options, with a large and varied buffet that caters to both adults and children.
  • Strong service reputation, with many guests highlighting the attentiveness and helpfulness of staff, especially during special occasions like birthdays.

Worth knowing

  • Some guests reported slow check-in processes and understaffing, particularly during busy periods, leading to long wait times.
  • A few reviews mentioned that rooms can feel dated or cramped, especially for families, and some amenities (like bathroom design) may not be ideal for all guests.
  • Issues with maintenance and room readiness were occasionally noted, including faulty shower and bathtub fixtures.

Amenities

  • Free Wi-Fi
  • Paid breakfast
  • Free parking
  • Outdoor pool
  • Air-conditioned
  • Laundry service
  • Business centre
  • Beach access
  • Room service
  • Child friendly
  • Restaurant
  • Airport shuttle
  • Hot tub
  • Spa
  • Fitness centre
  • Bar

Common questions

Is Shangri-La Rasa Sentosa a good choice for families with young children?

Yes, Shangri-La Rasa Sentosa is highly recommended for families with young children. It offers a kids' club, water slides, a splash pool, and a dedicated play area, making it a top family-friendly destination in Sentosa.

What do guests say about the breakfast at Shangri-La Rasa Sentosa?

Guests consistently praise the breakfast buffet at Shangri-La Rasa Sentosa for its variety and quality, catering to both adults and children. It is one of the hotel's most highlighted dining strengths.

Are there any common complaints about the hotel's service or rooms?

While the hotel is known for its strong service reputation, some guests have reported slow check-in times and understaffing during peak periods. Additionally, a few reviews mention that rooms can feel dated or cramped, especially for families.

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