Resorts World Sentosa
8 Sentosa Gateway, Resorts World Sentosa, Singapore 098269
Gumo's take
Resorts World Sentosa (RWS) is a sprawling integrated resort on Sentosa Island, Singapore, known for its Universal Studios Singapore, S.E.A. Aquarium, and a wide range of dining and entertainment options. While it offers a family-friendly atmosphere and a variety of attractions, it has faced criticism for poor maintenance, inconsistent service, and high operational costs. The resort is best suited for families seeking theme park experiences and those interested in the casino and dining options, though it may not appeal to travelers seeking a more polished or matured destination.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 68
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 75
What guests love
- Home to Universal Studios Singapore and S.E.A. Aquarium, offering major attractions for families.
- Diverse dining options with a high concentration of Michelin-starred restaurants.
- Strategic location on Sentosa Island, a major tourist hub in Singapore.
Worth knowing
- Poor maintenance and infrastructure issues, including broken travellators and unfinished construction.
- High operational costs and inconsistent service quality, particularly in attractions and customer service.
- Limited appeal for non-family visitors due to a lack of mature entertainment options beyond the casino.
Amenities
- Wi-Fi (free)
- Game room
- Casino
- Nightclub
- Kid-friendly
- Outdoor pool
- Hot tub
- Fitness center
- Spa
- Hair salon
- Air conditioning
- Restaurant
- Bar
- Buffet dinner
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Business center
Common questions
What major attractions are available at Resorts World Sentosa?
Resorts World Sentosa is home to Universal Studios Singapore and the S.E.A. Aquarium, making it a top destination for families seeking theme park and marine life experiences.
Is Resorts World Sentosa suitable for non-family travelers?
Resorts World Sentosa may not appeal to non-family travelers, as it lacks mature entertainment options beyond the casino and is primarily geared toward families and theme park visitors.
What are some common criticisms of Resorts World Sentosa?
Common criticisms include poor maintenance, such as broken travellators and unfinished construction, as well as high operational costs and inconsistent service quality.
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