Fairmont Singapore

80 Bras Basah Rd, Fairmont Singapore, Singapore 189560

4.5 · 6,172 reviews analysed
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Gumo's take

Fairmont Singapore is a high-end hotel known for its exceptional service, luxurious amenities, and prime location near major attractions like Marina Bay Sands and the National Gallery. Guests frequently praise the spacious, well-maintained rooms, the Gold Lounge experience, and the hotel’s proximity to shopping and transit hubs. While the hotel excels in hospitality and comfort, some guests have noted issues with air conditioning and outdated room designs in certain towers.

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How guests rate it

Location
93
Facilities
88
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Outstanding service, particularly in the Gold Lounge and during check-in and housekeeping, with multiple reviews highlighting staff like James, Jess, and Ivan for their attentiveness and warmth.
  • Excellent location with direct access to Raffles City Shopping Centre and proximity to MRT, making it convenient for exploring Singapore.
  • Highly praised dining options, including the breakfast buffet and the restaurant's variety and quality, especially at Asian Market Café and Prego.

Worth knowing

  • Some guests reported issues with air conditioning, particularly in the North Tower, with complaints about the thermostat range and motion-activated sensors causing discomfort.
  • A few reviews mentioned outdated room designs in certain towers, which may not meet expectations for a 5-star property.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (extra charge)
  • Valet parking (extra charge)
  • EV charger
  • Airport shuttle (extra charge)
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Business center
  • Meeting rooms
  • Cantonese
  • English
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Mandarin
  • Vietnamese
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Bicycle rental
  • Tennis
  • Nightclub
  • Boutique shopping
  • Kid-friendly
  • Babysitting
  • Pool
  • Outdoor pool
  • Adult-only pool
  • Wading pool
  • Hot tub
  • Fitness center (free)
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Hair salon
  • Air conditioning
  • Coffee maker
  • Minibar
  • Private bathroom
  • Bathtub
  • Shower

Common questions

What are the main strengths of Fairmont Singapore?

Fairmont Singapore is known for its outstanding service, particularly in the Gold Lounge and during check-in and housekeeping. Guests also praise its excellent location near major attractions and shopping areas like Raffles City and the MRT, as well as highly rated dining options including the breakfast buffet.

Are there any common issues guests have reported with the hotel?

Some guests have reported issues with the air conditioning, particularly in the North Tower, including thermostat limitations and motion-activated sensors causing discomfort. Additionally, a few reviews mentioned that certain towers have outdated room designs.

What amenities does Fairmont Singapore offer?

Fairmont Singapore offers a wide range of amenities including free Wi-Fi, 24-hour front desk, concierge services, a business center, fitness center, dining options like Asian Market Café and Prego, and accessibility features such as elevators and parking. Additional services include valet parking, laundry, and an airport shuttle (for an extra charge).

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