Furama RiverFront

405 Havelock Rd, Furama RiverFront, Singapore 169633

4-star property 4.3 · 9,877 reviews analysed
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Gumo's take

Furama RiverFront is a family-friendly hotel in Singapore known for its spacious rooms, kid-focused amenities like a playground and playpen provisions, and a convenient location near Havelock MRT and Clarke Quay. The hotel is praised for its exceptional service, particularly from staff like Iskander and Liza, who are frequently highlighted for their attentiveness and warmth. While the property is somewhat dated in appearance, many guests appreciate the value for money, especially with 24-hour room service and a well-maintained buffet. However, some guests have noted issues with bathroom design and room noise levels.

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How guests rate it

Location
85
Facilities
78
Staff & Service
89
Room Comfort & Cleanliness
72

What guests love

  • Exceptional staff service, with multiple reviews highlighting individuals like Iskander, Liza, and Mary Chen for their attentiveness and hospitality.
  • Family-friendly amenities including a spacious layout, kid's play area, and provisions like playpens and toys for families.
  • Convenient location near Havelock MRT and Clarke Quay, with easy access to public transport and nearby attractions.

Worth knowing

  • Some rooms and bathrooms are described as dated or in need of renovation, with complaints about bathroom safety and room noise levels.
  • Bathroom-related complaints are frequent, including issues with flooring and lack of basic amenities like body wash in some areas.
  • Housekeeping is only offered every third day, which some guests found inconvenient unless they requested daily service.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Parking (free)
  • Accessible
  • Business center
  • Meeting rooms
  • Private bathroom
  • Bathtub in some rooms
  • Shower in some rooms
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Vending machines
  • Pool
  • Outdoor pool
  • Wading pool
  • Fitness center
  • Spa
  • Air conditioning
  • Refrigerator
  • Microwave in some rooms
  • Coffee maker in some rooms

Common questions

Is Furama RiverFront suitable for families with young children?

Yes, Furama RiverFront is family-friendly and offers amenities such as a playground, playpens, and toys for children. The spacious layout and kid-focused provisions make it a good choice for families.

What are the main issues guests have reported with the hotel rooms?

Some guests have noted that the rooms and bathrooms are dated, with complaints about bathroom safety, flooring, and noise levels. Additionally, housekeeping is only offered every third day unless requested daily.

Does the hotel offer 24-hour room service?

Yes, Furama RiverFront provides 24-hour room service, which is a notable feature and a key strength of the hotel according to guest reviews.

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