Grand Copthorne Waterfront Hotel Singapore
392 Havelock Rd, Grand Copthorne Waterfront Hotel Singapore, Singapore 169663
Gumo's take
Grand Copthorne Waterfront Hotel Singapore is a 5-star upscale hotel known for its scenic river views, spacious rooms, and excellent breakfast buffet. It is particularly popular for weddings and family stays, with guests frequently praising the staff's helpfulness and the hotel's proximity to public transport and dining options. While the hotel excels in service and location, some guests have noted issues with bathroom size and noise from nearby construction.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 76
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Spacious and well-maintained rooms with modern amenities, including filtered water taps and large balconies with river views.
- Outstanding service from staff, particularly at the front desk and concierge, with many guests highlighting exceptional personal attention and assistance.
- Excellent breakfast buffet with a wide variety of international and local dishes, frequently praised in reviews.
Worth knowing
- Some guests reported issues with bathroom size and cramped layouts, particularly in older room categories.
- Noise from nearby construction has affected some rooms, especially on Level 8 and adjacent areas.
- Limited seating in the lobby, with only four chairs available despite the hotel's size and guest volume.
- A few guests noted inconsistencies in service quality, including unhelpful or dismissive interactions at the front desk.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Hair salon
- Doctor on call
- English
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (free)
- Tennis
- Kid-friendly
- Outdoor pool
- Adult-only pool
- Parking (free)
- Self parking (free)
- Valet parking
- EV charger
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Minibar
Common questions
Is the breakfast buffet at Grand Copthorne Waterfront Hotel Singapore highly rated?
Yes, the breakfast buffet is highly praised by guests, with 339 positive mentions in reviews, and many guests highlight the wide variety of international and local dishes.
Are there any issues with the bathrooms in the hotel rooms?
Some guests have reported issues with bathroom size and cramped layouts, particularly in older room categories, with 118 negative mentions in the sentiment breakdown.
How is the service quality at the hotel?
The service quality is generally excellent, with 907 positive mentions in reviews. However, there are some inconsistencies, including a few reports of unhelpful or dismissive interactions at the front desk.
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