Holiday Inn Express Singapore Orchard Road by IHG

20 Bideford Rd, Holiday Inn Express Singapore Orchard Road by IHG, Singapore 229921

4.4 · 1,930 reviews analysed
Holiday Inn Express Singapore Orchard Road by IHG – photo 1
Holiday Inn Express Singapore Orchard Road by IHG – photo 2
Holiday Inn Express Singapore Orchard Road by IHG – photo 3
Holiday Inn Express Singapore Orchard Road by IHG – photo 4

Gumo's take

Holiday Inn Express Singapore Orchard Road by IHG is a modern, no-frills hotel ideal for travelers seeking a convenient base in the heart of Singapore’s bustling Orchard Road. Known for its excellent location, friendly and helpful staff, and clean, comfortable rooms, it appeals to both business and leisure travelers. The hotel is particularly praised for its daily breakfast, proximity to shopping and public transport, and efficient service. While not a luxury property, it offers strong value for money and a reliable stay in a prime area.

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How guests rate it

Location
94
Facilities
75
Staff & Service
88
Room Comfort & Cleanliness
82

What guests love

  • Excellent location on Orchard Road, just steps from shopping centers, MRT stations, and dining options.
  • Friendly, professional, and attentive staff, with several reviews highlighting exceptional service from individuals like Wang, Felicia, and Jason.
  • Clean and modern rooms with daily housekeeping and fresh amenities, including a bidet in the bathroom.

Worth knowing

  • Some guests reported issues with room size and layout, including cramped beds and a small bathroom with a shared door for the shower and main entrance.
  • Breakfast, while generally well-received, was noted by a few as limited in variety and could be improved for vegetarian options.
  • A few reviews mentioned occasional service inconsistencies, such as unresponsive housekeeping or unfriendly front desk staff.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Activities for kids
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Business center
  • Meeting rooms
  • Air conditioning
  • Minibar
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Breakfast (extra charge)
  • Breakfast buffet
  • Vending machines
  • Front desk (24 hour)
  • Baggage storage
  • Self-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (extra charge)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Filipino
  • Indonesian
  • Korean
  • Mandarin
  • Vietnamese

Common questions

Is the hotel located near shopping and public transport?

Yes, the hotel is located on Orchard Road and is just steps from shopping centers, MRT stations, and dining options, making it very convenient for travelers.

What do guests say about the staff at the hotel?

Guests frequently praise the friendly, professional, and attentive staff, with several reviews highlighting exceptional service from individuals like Wang, Felicia, and Jason.

What are the common complaints about the hotel rooms?

Some guests reported that the rooms are small and cramped, with issues such as a small bathroom, shared door for the shower and main entrance, and limited space for beds.

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