Holiday Inn Singapore Atrium by IHG
317 Outram Rd, Holiday Inn Singapore Atrium by IHG, Singapore 169075
Gumo's take
Holiday Inn Singapore Atrium by IHG is a family-friendly and business-savvy hotel known for its spacious rooms, excellent service, and convenient location near Havelock MRT. Guests frequently praise the hotel's breakfast and dinner buffets, particularly for their variety and halal options, as well as the helpful and attentive staff, especially concierges like Chandu and Shane. While the hotel is older and shows some signs of age, it maintains a clean and comfortable environment with a 24/7 gym and an outdoor pool. It is ideal for travelers seeking a reliable, mid-range stay with easy access to Singapore's attractions.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 90
- Room Comfort & Cleanliness
- 82
What guests love
- Spacious and clean rooms with a family-friendly layout, including rooms with double and single beds for larger groups.
- Highly praised breakfast and dinner buffets with halal options and a wide variety of local and international dishes.
- Exceptional service from staff, particularly concierges and housekeeping, with many guests highlighting specific staff members like Chandu and Rosie for their professionalism and helpfulness.
Worth knowing
- Some guests reported issues with air conditioning, including noise and insufficient cooling.
- A few reviews mentioned outdated facilities and rooms in need of renovation, with some noting musty smells or poor water pressure in bathrooms.
- Breakfast and room service food quality was occasionally criticized as subpar or overpriced.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Checks
- Kid-friendly
- Activities for kids
- Outdoor pool
- Wading pool
- Parking (free)
- Self parking (extra charge)
- Private car service (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Air conditioning
- Refrigerator in some rooms
- Minibar in some rooms
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Fitness center (free)
- Treadmill
- Free weights
- Business center
- Meeting rooms
- Cantonese
- English
- Filipino
- Hindi
- Indonesian
- Mandarin
- Vietnamese
Common questions
Does the hotel offer halal food options for breakfast and dinner?
Yes, the hotel offers halal food options at its highly praised breakfast and dinner buffets, which are known for their variety of local and international dishes.
What are the main guest concerns about the hotel's facilities?
Some guests have reported issues with outdated facilities, including musty smells in rooms and poor water pressure in bathrooms, as well as occasional problems with the air conditioning, such as noise and insufficient cooling.
How is the service quality at the hotel, and are there any standout staff members?
The service quality is highly praised, with guests frequently highlighting the professionalism and helpfulness of staff, particularly concierges like Chandu and Rosie.
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