Hotel Bencoolen
47 Bencoolen St, #01-02 Hotel Bencoolen, Singapore 189626
Gumo's take
Hotel Bencoolen is a budget-friendly accommodation in central Singapore, best suited for short stays or travelers prioritizing location over modern amenities. It is praised for its proximity to the MRT and nearby attractions like Fort Canning and Bugis. However, the hotel is frequently described as old and in need of renovation, with recurring complaints about room size, cleanliness, and maintenance issues. Guests who value convenience and affordability over comfort may find it suitable for a brief stay.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 48
- Staff & Service
- 65
- Room Comfort & Cleanliness
- 52
What guests love
- Excellent location near MRT and bus stops, making it convenient for exploring Singapore.
- Friendly and helpful front desk staff, with reports of quick check-in and early luggage storage.
- Free breakfast included in the room rate, which some guests found to be above average.
Worth knowing
- Rooms are frequently described as small, outdated, and poorly maintained, with issues like mold, thin walls, and malfunctioning AC.
- Facilities such as the gym and pool are either non-existent or poorly maintained, and the breakfast is criticized for being basic and of poor quality.
- Noise and privacy issues are common, with guests reporting thin walls and loud elevators.
- Some staff members are described as unfriendly or unhelpful, particularly during check-in or when addressing complaints.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Kid-friendly
- Parking (free)
- Accessible
- Air conditioning
- Restaurant
- Table service
- Breakfast (extra charge)
- Front desk
- Outdoor pool
Common questions
Is Hotel Bencoolen suitable for someone looking for modern amenities and spacious rooms?
No, Hotel Bencoolen is frequently described as old and in need of renovation, with small, outdated rooms and recurring issues like mold and malfunctioning AC. It is best suited for travelers prioritizing location and affordability over comfort.
What are the main advantages of staying at Hotel Bencoolen?
The main advantages include its excellent central location near MRT and bus stops, friendly and efficient front desk staff, and the inclusion of a free breakfast in the room rate, which some guests found to be above average.
Are there any noise or privacy concerns at Hotel Bencoolen?
Yes, guests have reported thin walls and loud elevators, leading to common noise and privacy issues. These factors may affect the overall comfort of your stay.
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