Novotel Singapore on Kitchener
181 Kitchener Rd, Novotel Singapore on Kitchener, Singapore 208533
Gumo's take
Novotel Singapore on Kitchener is a 4-star hotel known for its warm hospitality, family-friendly amenities, and convenient location in Little India. It is particularly popular among families and business travelers for its spacious rooms, proximity to MRT and shopping centers, and diverse dining options, including a well-regarded Indian breakfast buffet. While the hotel excels in service and location, some guests have noted issues with air conditioning and inconsistent housekeeping. The staff, especially individuals like Sheryll, Rachel, and Mai Thy, are frequently praised for their exceptional service and attention to guest needs.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 70
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 75
What guests love
- Exceptional staff service, particularly at check-in and for special requests, with multiple reviews praising individuals like Sheryll, Rachel, and Mai Thy.
- Strong location near MRT, shopping centers, and Indian restaurants, making it ideal for both business and leisure travelers.
- Highly praised Indian breakfast buffet and dining options, with frequent mentions of Indian cuisine and family-friendly menus.
Worth knowing
- Recurring complaints about air conditioning performance, with some guests reporting non-functional thermostats and discomfort.
- Mixed feedback on housekeeping, including reports of poor cleaning and unclean rooms upon arrival.
- Limited facilities in the pool and gym areas, with some guests noting outdated or insufficient amenities.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Front desk (24 hour)
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping
- Parking
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- English
- Shower
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Vending machines
- Kid-friendly
- Babysitting
- Outdoor pool
- Adult-only pool
- Fitness center (free)
- Treadmill
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Coffee maker
Common questions
Is the hotel's breakfast buffet a good option for families?
Yes, the hotel is highly praised for its Indian breakfast buffet, which is family-friendly and frequently mentioned in guest reviews as a standout feature.
How is the hotel's air conditioning performance?
Some guests have reported issues with the air conditioning, including non-functional thermostats and discomfort, though overall property ratings remain positive.
Is the hotel's location convenient for public transport and shopping?
Yes, the hotel is conveniently located near the MRT and shopping centers, making it ideal for both business and leisure travelers.
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