Novotel Singapore on Kitchener

181 Kitchener Rd, Novotel Singapore on Kitchener, Singapore 208533

4-star property 4.2 · 8,804 reviews analysed
Novotel Singapore on Kitchener – photo 1
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Gumo's take

Novotel Singapore on Kitchener is a family-friendly hotel located in the vibrant heritage hub of Little India, offering modern, spacious rooms and convenient access to major attractions like Marina Bay, Bugis, and Orchard Road. Known for its award-winning service and recent renovations, it is particularly well-suited for families and business travelers seeking a comfortable and centrally located stay. Guests praise the efficient front desk service, upgraded rooms, and proximity to shopping and dining options, though some have noted inconsistencies in service and room quality.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Spacious family-friendly rooms with modern furnishings and upgraded suites for Accor members
  • Convenient location near Little India, Mustafa Centre, and major MRT stations
  • Efficient and helpful front desk service, with several guests praising staff like Miss Rachel and Mrs. Rachel
  • Well-equipped gym, swimming pool, and kids' pool, with a resort-like atmosphere around the pool area

Worth knowing

  • Inconsistent service at the restaurant and some guest service areas, particularly with Accor membership benefits
  • Some older rooms and facilities may feel dated, with reports of mold and outdated decor in certain areas
  • Limited tourist assistance at the hotel, with no dedicated counter for tour or taxi arrangements

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Front desk (24 hour)
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Parking
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • Shower
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Vending machines
  • Kid-friendly
  • Babysitting
  • Outdoor pool
  • Adult-only pool
  • Fitness center (free)
  • Treadmill
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen in some rooms
  • Coffee maker

Common questions

Is Novotel Singapore on Kitchener family-friendly?

Yes, Novotel Singapore on Kitchener is family-friendly, offering spacious rooms and modern furnishings, as well as a kids' pool and a resort-like atmosphere around the pool area.

What are the nearby attractions to the hotel?

The hotel is conveniently located near Little India, Mustafa Centre, and major MRT stations, with easy access to Marina Bay, Bugis, and Orchard Road.

Are there any limitations in terms of service or facilities?

Some guests have noted inconsistencies in service, particularly at the restaurant and with Accor membership benefits, and certain older rooms and facilities may feel dated with reports of mold and outdated decor.

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