Novotel Singapore On Stevens
28 Stevens Rd, Novotel Singapore On Stevens, Orchard District, Singapore 257878
Gumo's take
Novotel Singapore On Stevens is a contemporary hotel known for its friendly service, clean rooms, and convenient location near Orchard Road and the Singapore Botanic Gardens. Guests frequently praise the breakfast buffet, fitness center, and outdoor pool, while the staff—particularly Deepika, Afika, and Agnes—are highlighted for their warmth and attentiveness. The hotel is ideal for families, business travelers, and couples seeking a comfortable and well-maintained urban retreat with easy access to public transport and nearby attractions.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 86
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 82
What guests love
- Outstanding service from staff such as Deepika, Afika, and Agnes, who are frequently praised for their friendliness and helpfulness.
- High-quality breakfast buffet with a wide variety of options, including live cooking stations and seafood.
- Well-maintained facilities, including a spacious and modern fitness center and a relaxing outdoor pool.
Worth knowing
- Some guests reported issues with bathroom cleanliness and maintenance, including unpleasant odors and clogged sinks.
- A few reviews mention that the hotel is somewhat distant from the main city attractions, requiring a shuttle or bus ride.
- Breakfast quality and variety were occasionally criticized as inconsistent or lacking in freshness.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Kid-friendly
- Kids' club
- Pool
- Outdoor pool
- Fitness center (free)
- Spa
- Accessible
- Accessible parking
- Air conditioning
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Parking (extra charge)
- Self parking (extra charge)
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- English
- French
- Indonesian
- Korean
- Vietnamese
Common questions
Is the breakfast buffet at Novotel Singapore On Stevens worth it?
The breakfast buffet is generally praised for its variety and live cooking stations, though a few guests have noted inconsistencies in quality and freshness. Overall, it is a popular highlight for many guests.
How is the service at Novotel Singapore On Stevens?
The service is highly rated, with particular praise for staff members like Deepika, Afika, and Agnes. Guests frequently commend the friendliness and attentiveness of the team, making it a strong positive for the hotel.
Are the bathrooms in the rooms well-maintained?
Some guests have reported issues with bathroom cleanliness and maintenance, including unpleasant odors and clogged sinks. However, the overall cleanliness of the hotel is still viewed positively by many.
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