Oxford Hotel

218 Queen St, Oxford Hotel, Singapore 188549

3-star property 3.5 · 1,063 reviews analysed
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Gumo's take

Oxford Hotel in Singapore is a budget-friendly option with a strong emphasis on location, situated near major transit hubs and attractions like the National Museum and Fort Canning. While it appeals to travelers prioritizing convenience and affordability, the hotel faces recurring issues with cleanliness, pests, and outdated infrastructure. Guests often praise the proximity to MRT stations and nearby dining, but many report problems with mold, cockroaches, and poor room maintenance. Despite these challenges, some visitors appreciate the helpful staff and the hotel's role as a no-frills base for exploring the city.

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How guests rate it

Location
85
Facilities
52
Staff & Service
65
Room Comfort & Cleanliness
48

What guests love

  • Excellent location, with easy access to Bras Basah and Bencoolen MRT stations and nearby attractions like the National Museum of Singapore.
  • Helpful and courteous staff, with several reviews highlighting friendly service and responsiveness to guest requests.

Worth knowing

  • Recurring issues with cleanliness, including mold, cockroach infestations, and poor hygiene in bathrooms and rooms.
  • Outdated and poorly maintained facilities, with complaints about musty odors, thin walls, and malfunctioning air conditioning.
  • Lack of basic amenities such as complimentary bottled water, toothbrushes, and slippers in some rooms.
  • Inconsistent service quality, with some staff members described as unprofessional or unhelpful.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Restaurant
  • Breakfast (extra charge)
  • Kid-friendly
  • Air conditioning

Common questions

Is the hotel clean and well-maintained?

The hotel has recurring issues with cleanliness, including mold, cockroach infestations, and poor hygiene in bathrooms and rooms. Many guests have reported these problems, indicating that maintenance is a concern for some visitors.

How is the location of Oxford Hotel in Singapore?

Oxford Hotel is highly praised for its excellent location, being walking distance to the National Museum of Singapore and Fort Canning, and just a 3-minute walk from the nearest public transit. This makes it very convenient for exploring the city.

Does the hotel provide complimentary breakfast?

Breakfast is available at the hotel but comes at an extra charge. Some rooms also lack basic amenities like complimentary bottled water, toothbrushes, and slippers.

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